Technology Services & Resources

IT Services Scheduled Maintenances & Notices
NOTICES:

SCHEDULED MAINTENANCE:

VSU Information Technology will perform maintenance on the following:

Authentication/Single Sign-On (2 separate maintenance)

Thursday, June 20, 12am - 1am

Saturday, June 22, 12am - 1am

Impact: The following services will be unavailable during these maintenance windows:
- MyVSU and all related APEX portals
- Office 365 services including E-Mail
- BlazeVIEW/D2L
- BannerAdmin and Banner Web
- OneUSG
- Several other applications that require login (PaymentWorks, SkillSoft, etc.)
Firewall Maintenance
Beginning: Saturday, June 22, 10pm
Ending: Sunday, June 23, 1am
Impact: None or minimal impact to network services are anticipated during this maintenance window.

Thank you for your cooperation.

SOLUTIONS CENTER PHONES BACK UP:

Update: Solutions Center is up and running and can now take your phone calls, in addition to your emails. Thank you for your patience as we resolved the issue.

V:\DEPT MAINTENANCE:

Network V-Drive\Dept will be unavaible: Friday, June 14, 10pm-11pm

After the maintenace has been completed, restart your computer before using.

BANNER 9 WEB UPGRADE MAINTENANCE:

In order to complete the upgrade to the new Banner 9 Web Application, Banner Web will be unavailable:

Beginning: Saturday, June 8, 10pm
Ending: Sunday, June 9, 2am

BANNER MONTH-END SCHEDULED MAINTENANCE:

Banner and all related services (Banner Web, Banner Admin, online payment systems, etc.) will be unavailable:
Friday, May 31, 10pm – Midnight

OUTLOOK - PERSONAL DEVICES

If you are unable to access your VSU email using your personal mobile device native email application (e.g., Apple Mail) or Outlook 2013 or older on your personal computer, please do one of the following:
- Use MyVSU Email via the web; or the VState Mobile App
- Download the latest Outlook app that corresponds to your personal mobile device (Apple, Android, Windows, etc.)
- Install the latest, compatible version of the Microsoft Office Suite for free on your personal computer
Visit Microsoft Office Quick Starts or login to Hoonuit through MyVSU to learn more about Microsoft Office.

If you need additional assistance, please contact VSU Solutions Center: 229-245-4357 or solutions@valdosta.edu

DEPARTMENT & CLASS FILE STORAGE SCHEDULED MAINTENANCE:

Tonight, May 17, 9pm – 10pm, we will perform maintenance on the network file storage systems known as V-Drive\Department (V:\dept) and V-Drive\Class (V:\class). During this time, access will be unavailable. Please save your work and close any open documents before the maintenance window begins. After the maintenance has been completed,restart your computer before using. Thank you for your cooperation.
All Students & Employees
- 2FA: Log in to your VSU accounts using two-factor authentication
- Adobe Creative Cloud: Is a collection of software used for graphic design, video editing, web development, and photography (e.g., Photoshop, Premiere, and Illustrator).
- Accounts(VSU Online): MyVSU, 2FA, Banner, BlazeVIEW, Email | Reset Your Password
- Kramer & Extron Guide: Active Classroom guides and resources
- Printing: Card-swipe printers
- North Campus Technical Response Unit: Tech support and resources
- Event Management System: Event reservation system
- File Sharing and Storage: Documents folder, Network drive (V:) OneDrive, Filelocker
- MyDocs to OneDrive Migration: V:\mydocs decommission
- OneDrive: Microsoft cloud storage
- Guides and Resources: How-to-guides and video tutorials
- Information Security: CyberSecurity, Remote desktop
- Microsoft Office 365: Email, OneDrive, MS web apps, and free Office Suite
- Resident Students Only Move-in Survey: Tell us about your move-in experience using VSU technologies
- Recommended Technologies | Work at Home Software: Download or purchase popular software
- V-State Mobile App: Download the official app for Valdosta State University
- Blazer Guardian App: Public safety app available for Android and Apple devices
- VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network
Employees Only & Student Organizations
EMPLOYEES ONLY
- Cascade Web: University web editing tool for departmental web pages
- Procurement Support: University technology purchases guides, Licenses, Forms
- Remote Desktop: Control your office computer from home
- Success Portal: Interactive dashboards, student profiles and messaging tools for student advisement and notifications
- Telecommunications: Voice Over Internet Protocol (VoIP) phone services and Jabber Instant Messenger
- Technology Training: Schedule of employee workshops on campus-wide technologies
  Evaluate a Class | Suggest a Class
EMPLOYEES ONLY & STUDENT ORGANIZATIONS
- Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.
- Smart Classrooms: Tutorial on using instructor classroom workstation equipment
- WordPress: A supplemental web-designing tool used to create websites and blogs
VSU Solutions Center
Contact VSU Solutions Center

Walk-in: Odum Library, 2nd Floor

Phone: 229-245-HELP (4357)

Email solutions@valdosta.edu: The email must originate from your @valdosta.edu account

Submit a Service Request: Create and track requests for technology assistance

Normal Hours of Operation
- Monday-Thursday: 8 am to 9 pm
- Friday: 8 am to 5 pm
- Saturday: 8 am to 1 pm
- Sunday: 8 am to 2 pm
Announcements & Media
NEWS:
- Banner Web Services Upgrade
On May 30, we will release a new and improved version of the Banner Web Services application! Banner 9 is a complete overhaul of the current Banner 8 version. This major upgrade will provide enhanced navigation and process management tools along with a noticeable, modern-looking interface designed to improve the experience for Students, Faculty, and Staff.
- The MyVSU Portal (Beta)
This past fall, we launched a completely new and updated version of the MyVSU Portal. Many of you provided valuable feedback on how could improve the look and function of the portal. As a result we ask that you test a beta version of the suggested changes and provide even more feedback.
- Valdosta State implemented the Visual Schedule Builder (VSB)
VSB helps you to create a schedule based on the courses and times that work best for you. This real-time class scheduling tool arranges your selected courses into conflict-free timetables and displays them in an easy-to-read weekly schedule.

For more information and guidance, visit the Office of the Registrar's site
- The new Ellucian Banner 9 Admin Pages will be deployed on October 22, 2018.
  
  Replacing the current Banner 8 Forms (INB) version, Banner 9 Admin Pages will deliver noticeable improvements:
  - a modern user interface
  - enhanced navigation and process management tools
  - new functionality across the student, HR and finance utilities, and
  - the ability to run from a variety of web browsers (Chrome, Firefox, Safari, Edge) and mobile devices (tablets and phones)
- The 2018 Division of Information Annual Report is now published. The report highlights several impactful projects completed during the 2017-2018 fiscal year, upcoming projects, and the staff within IT that help make the VState experience possible.
- VSU WiFi Upgrade: The Division of Information Technology is proud to announce that, while supporting over 3.2 million square feet of coverage, we have increased the bandwidth for the campus residential network by 150% (from 2 gigabits per second to 5). This increase will provide faster and more reliable connectivity for academic and residential needs while also adding support for high-definition (HD) media streaming and increased simultaneous connections.
- VSU Solutions Center: Brian Haugabrook, Chief Information Officer
  Thinking outside of the 'IT box' brought about the inception of Valdosta State University Solutions Center.
- Ryan Hogan, Director of Admissions
  Talks about how the Solutions Center has impacted perspective and current students.
- The VSYou experience: Sterlin Sanders, Director of Technical Support Services
  From a student to a leader who encourages staff and student techs to EAT!
- Two-Factor Authentication (2FA) - Employees Only
  Helping to ensure your digital security
- Read: Blazer Guardian App Enhances Campus Security
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IT Job Postings

Job Postings:

Check here for current IT employment opportunities!

Students apply at Blazer Briefcase Portal (Create an account if you haven’t already.)