Technology Services & Resources

Microsoft no longer uses two-way text message as a two-factor authentication (2FA) option. We recommend switching to the Microsoft Authenticator mobile app. If your device does not support the app, you can select to use the phone call verfication method instead.

Learn how to change your 2FA method

NOTE: If you are using 2FA to access other VSU resources like remote desktop, you will first need to log in at https://2fa.valdosta.edu to change to the mobile app or phone call method. 

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Updated Steps to log in to MyVSU using Text Message Method

1. Log in to MyVSU and when prompted, select "Text Me". You will still receive a text message with a verification code.
   
   
   
2. On the MyVSU login screen, enter the verification code and click “Sign In”.

• 2FA: Log in to your VSU accounts using two-factor authentication

• Tech Tools: Work/Teach/Learn at Home Resources

• Adobe Creative Cloud: Is a collection of software used for graphic design, video editing, web development, and photography (e.g., Photoshop, Premiere, and Illustrator).

• Accounts(VSU Online): MyVSU, 2FA, Banner, BlazeVIEW, Email | Reset Your Password 

• Microsoft Office | Office 365: Integrated productivity applications (Email, Teams, OneDrive, Web Apps, and free Office Suite, etc.)

• VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network

• Kramer & Extron Guide: Active Classroom guides and resources 

• Printing: Card-swipe printers

• North Campus Technical Response Unit: Tech support and resources

• Event Management System: Event reservation system

• File Sharing and Storage: Documents folder, Network drive (V:) OneDrive, Filelocker

• MyDocs to OneDrive Migration: V:\mydocs decommission

• OneDrive: Microsoft cloud storage

• Guides and Resources: How-to-guides and video tutorials

• Information Security: CyberSecurity, Remote desktop

• Resident Students Only Move-in Survey: Tell us about your move-in experience using VSU technologies

• Recommended Technologies | USG Tech Store: Download or purchase popular software

• Blazer Guardian App: Public safety app available for Android and Apple devices

EMPLOYEES ONLY

• Faculty and Staff Tech Guide: A guide to all technology resources available at VSU

• Work-at-Home Tech Resources: Faculty & Staff can use these tools to work productively while off-campus

• Remote Desktop: Control your office computer from home

• Microsoft Office | Office 365: Integrated productivity applications (Email, Teams, OneDrive, Web Apps, and free Office Suite, etc.)

• Cascade Web: University web editing tool for departmental web pages

• Procurement Support: University technology purchases guides, Licenses, Forms

• Success Portal: Interactive dashboards, student profiles and messaging tools for student advisement and notifications

• Telecommunications: Voice Over Internet Protocol (VoIP) phone services and Jabber Instant Messenger

• Technology Training: Schedule of employee workshops on campus-wide technologies

  Evaluate a Class | Suggest a Class

EMPLOYEES ONLY & STUDENT ORGANIZATIONS

• Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.

• Smart Classrooms: Tutorial on using instructor classroom workstation equipment

• WordPress: A supplemental web-designing tool used to create websites and blogs

NEWS:  

Congratulations to our 2022 Graduates!!

Alyssa Bryan 

Major: B.S. Computer Science

IT Area: Solution Center

Number of years employed with IT:2 years

Future Plans:Working at Warner Robins Airforce Base

Most memorable moment at VSU:"Being apart of the team at the Solution Center challenged me to be the best I can be it is such a healthy and friendly environment."

Kyiana Swint 

Major: Office Administration and Technology

IT Area: System Services

Number of years employed with IT: 3 years

Future Plans: Continuing my education at VSU to obtain my Masters degree

Most memorable moment at VSU:"I would say going to the football games, hanging out with friends that I have made here at VSU, and learning so many new things from my bosses at the I.T. Department!

Bryce Hankinson 

Major: Computer Information

Minor: Computer Science

IT Area: Solution Center

Future Plans: I plan to get my certification in Google data analytics and pursue a data anaylst or data science career route

Number of years employed with IT: 2 years

Most memorable moment at VSU:"Most memorable moment was going kayaking for the first time with my coworker"

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James Lee Owen 

IT Area: Networking

Congratulations, Lee!

Great job on your accomplishments! We wish the you very best in your future endeavors!

 

-Alfred, Rocky and Kanan

Network Services

 

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Thank you Joe!

After 30 years of dedicated service to the Valdosta State University community, Joe Newton, is setting his sights on a well-deserved retirement. Throughout Valdosta State, Joe has been a pillar of strength and dedication to the community.  Our faculty and staff wish Joe continued success in his future endeavors. Thank you for your dedication, Joe.

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2022 Employee of the Semester

As a member of the Desktop Support team, Carl Brown manages the installation and support of computing equipment in professional offices across campus. Brown says the most challenging aspect of his job is making sure that he keeps up with the dynamic world of technology, which is constantly evolving to meet the needs of modern society. When not serving the university community, Brown enjoys spending time with his family, making music, and taking pictures. 

Benjamin Li, deputy chief officer for Technical Support Services, describes Brown as “a role model for the values we hope to inspire” across the Division of Information Technology.

Read the full article here  

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CISO Accepts New Position

Gary Miller, our chief information security officer (CISO), has accepted a new position at Savannah State University as their chief information officer (CIO) effective August 1, 2022. It is a wonderful and well-deserved opportunity. Please join us in congratulating Gary as he begins this new chapter in his professional career. He will be missed at VSU, but will remain at a fellow USG institution.

 “It's been an incredible five years full of great adventures while working with great people. . .The hardest part about this message is trying to figure out how to adequately convey all my gratitude and thanks to each of you. I am going to miss you all. I'm not a person of goodbyes', and I believe my relationships and friendships with you all are lifelong, so I'll say on July 31^st ‘I'll see you around and please let me know when you are in town; it’s always a pleasure to see a friendly face.’” -Gary M. Miller, CISSP [Associate CIO & Chief Information Security Officer]

Cathy Sowa will be serving as interim CISO. We appreciate Cathy taking on this responsibility as her focus will be the leadership and execution of all VSU Information Security directives.

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Congratulations VSU IT Spring 2022 Graduates

VSU IT is proud of all of our graduates and wishes you the best on your future journeys.
To showcase all our graduates and their future plans VSU IT has created a  Spring 2022 Graduates PDF.   

CODE RED Workshop

On Thursday, February 24th, VSU’s Career Opportunities and Volunteer Services hosted a CODE RED workshop on the topic “Planning My Career.” According to Phenix Culbertson, a VSU student career counselor, these workshops are hosted a few times a semester and include the “provision of resources, insight, and networking opportunities for students” hoping to promote future career preparedness. VSU IT was excited to receive the collaboration invite and is proud of Chief Information Security Officer Gary Miller and Chief Information Officer Kevin Overlaur for speaking to the students during this workshop. Overlaur feels that events like CODE RED allow “students with diverse majors to get a perspective from professionals on how our story and careers could possibly be lessons that each participant could use, at least in part, to be better prepared for their career choices.” During the meeting, the CIO and CISO talked about their own experiences in technology and leadership focusing on career readiness. Overlaur states that he “was very impressed with the thought-provoking questions from the student participants” and felt that “there were very exciting and promising goals that each student had after their time at VSU is finished.” The IT division looks forward to participating in future CODE RED events as well as continually providing on-the-job training opportunities through student employment, internships, and graduate assistantships. You may visit our website at www.valdosta.edu/it to search for current job openings.

Staff Positions

Network Services Tech 1 (Onsite)
VOIP Project Admin
Job ID: 250229

Job Description: Provide support to the university data network and the campus wireless network. Responsibilities include working together to ensure all campus users and staff have consistent, reliable, and efficient wired and wireless connectivity to available resources. Typical allocation of duties include, but are not limited to, Customer support, professional development, and monitoring network performance,.

Job Requirements

• Associate's degree
• One (1) year of related work experience

Apply online thru OneUSG https://careers.hprod.onehcm.usg.edu

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Grad Student Positions

Graduate Assistant - IT Communications and Support
Spring 2023 |Tuition waiver plus stipend: $3000 spring/fall terms; $1500 summer | 19 hours per week
Job Description: Provide technical training and support on a variety of site-licensed software to VSU employees and assist with divisional communications such as develop training and assessment materials (handouts, presentations, video, surveys), maintain department website, blog, and social media outlets, and compose professional emails, announcements, and newsletters. Shifts range from 8AM to 5:30PM, Monday thru Friday.

Preferred Qualifications and Majors:

• Strong written and verbal communication skills
• Video and photo editing skills
• Value helping others
• Communication Arts (Comm/Mass Media/PR), Adult Career Education, Instructional Technology, Industrial/Organizational Psychology, Computer Science/Computer Information Science; however, All Majors are welcome.

Apply online at the GA Jobs Board, select Spring 2023 term: www.valdosta.edu/academics/graduate-school/graduate-assistantships.php

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Student Positions

OTJ Training. Flexible Hours. Marketable Skills. All Majors Welcome.

Main Campus Technical Response Unit (MCTRU)
IT TSS Student Tech – Desktop Support
Job ID: 5184553 | Pay $8/hour

Job Description: Provide support to faculty, staff, and students in offices and administrative spaces. Responsibilities include, but are not limited to, assisting with campus technology both on-site and over the phone, maintaining VSU-owned IT equipment, troubleshooting and repairing campus technology, and maintaining and distributing campus technology.

Shifts range from 8:00AM to 5:30PM. These positions are for on-site work and not remote work. All applicants will be required to complete a brief, hands-on technical evaluation.

Job Requirements

• Must be current VSU Student
• Must have 2.0 cumulative grade point average
• Must be enrolled for at least 6 credit hour

Apply online through Blazing Careers-Handshake 

For student employment guidance, contact Career Opportunities at 229-333-5942 or www.valdosta.edu/career