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VSU Division of Information Technology
Business Intelligence, Instructional Technology, Information Systems, Security, Networking, and Client Support

Technology Services & Resources

IT Services Scheduled Maintenances & Notices
NOTICES:

NOTICE UPDATE 9.13.17; 4:15pm: Electrical power and network services have been restored to Plant Operations. Technicians are still working on other North Campus areas.

NOTICE UPDATE 9.13.17; 1:45pm: Electrical power and network services have been restored to all South and Main Campus Buildings. North Campus is still down and includes the following areas:
- Baseball Field/Fieldhouse
- Barrow Hall
- Health Sciences & Business Administration Building
- Plant Operations
- Pound Hall
- Softball Field House
- Thaxton Hall
Ace Technologies is currently working on fiber restoration for those areas.

NOTICE UPDATE 9.13.17; 1:10pm: Electrical power and network services have been restored to Communication Arts/Mass Media/Curriculum, Leadership & Technology and University Center.

NOTICE 9.13.17: Due to the impact of Hurricane Irma that has caused power line damage, the following departments/colleges/buildings are experiencing power and/or network outages as of the time of this communication:
- Athletics House
- Baseball Field/Fieldhouse
- Barrow Hall
- Campus Mail
- Central Warehouse
- Communication Arts/Mass Media/Curriculum, Leadership & Technology
- Continuing Education
- Health Sciences & Business Administration Building
- Plant Operations
- Pound Hall
- Print Shop
- Seago House
- Softball Field House
- STEAM Center
- Thaxton Hall
- University Center
- Web Services
We will share updates as more information become available.

NOTICE UPDATE 8.19.17: Scheduled maintenance for OneUSG Connect has been completed.

NOTICE 8.17.17: University System of Georgia Information Technology Services (ITS) will be conducting scheduled maintenance on OneUSG Connect (HPROD) from 9:00 p.m. on Friday, August 18, 2017, to approximately 12:00 p.m. (ET) on Saturday, August 19, 2017. During this time OneUSG Connect will not be available. However, KABA Time Clocks and OneUSG Connect - Benefits will still be available.
To see updates on this scheduled maintenance or to subscribe to receive future updates, visit http://status.usg.edu.

If you have questions or concerns, please contact the USG Shared Services Center toll free at (877) 251-2644 or by email at sscsupport@ssc.usg.edu.

NOTICE UPDATE 8.5.17: Scheduled maintenance completed and V-Drive access available.

NOTICE: 8.1.17: VSU IT will perform server maintenance on Friday, August 4, between 10 p.m. and 7 a.m. The V:\mydocs, depts., and class network file storage will not be available during this time. Please save your work and shut down your computers before leaving on Friday.

NOTICE: 7.21.17: LANDESK Management Suite will be upgraded systematically over the next several weeks/months beginning July 21. LANDESK helps protect computers by keeping software and system patches updated as well as virus definitions in an effort to limit breaches.
All Students & Employees
- Accounts(VSU Online): MyVSU, 2FA, Banner, BlazeVIEW, Email | Reset Your Password
- Computer Labs | Printing: Locations and real-time availability; Card-swipe printers
- File Sharing and Storage: Documents folder, Network drive (V:) OneDrive, Filelocker
- Guides and Resources: How-to-guides and video tutorials
- Information Security: CyberSecurity, Remote desktop
- Microsoft Office 365: Email, OneDrive, MS web apps, and free Office Suite
- Resident Students Only Move-in Survey: Tell us about your move-in experience using VSU technologies
- Recommended Software | Work at Home Software: Download or purchase popular software
- V-State Mobile App: Download the official app for Valdosta State University
- VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network
Employees Only & *Student Organizations
EMPLOYEES ONLY
- 2FA (Employees Only)Two-Factor Authentication - : A two-step verification process for MyVSU login
- Cascade Web: University web editing tool for departmental web pages
- Procurement Support: University technology purchases guides, Licenses, Forms
- Remote Desktop: Control your office computer from home
- Success Portal: Interactive dashboards, student profiles and messaging tools for student advisement and notifications
- Telecommunications: Voice Over Internet Protocol (VoIP) phone services and Jabber Instant Messenger
- Technology Training: Schedule of employee workshops on campus-wide technologies
  Evaluate a Class | Suggest a Class
EMPLOYEES ONLY & STUDENT ORGANIZATIONS
- Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.
- Smart Classrooms: Tutorial on using instructor classroom workstation equipment
- WordPress: A supplemental web-designing tool used to create websites and blogs
Announcements & Media
NEWS:
- VSU Solutions Center: Brian Haugabrook, Chief Information Officer
  Thinking outside of the 'IT box' brought about the inception of Valdosta State University Solutions Center.
- Ryan Hogan, Director of Admissions
  Talks about how the Solutions Center has impacted perspective and current students.
- The VSYou experience: Sterlin Sanders, Director of Technical Support Services
  From a student to a leader who encourages staff and student techs to EAT!
- Two-Factor Authentication (2FA) - Employees Only
  Helping to ensure your digital security
- Read: Blazer Guardian App Enhances Campus Security
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IT Job Postings

JOB POSTINGS:

Asst Dir, IT Services | S00573 | Open date: 09/15/17 - Close date: 09/29/17 |

This position is primarily responsible for managing the VSU Solution Center, IT communications, and IT engagement. The Solution Center is a call center that provides support for Information Technology, Admissions, Welcome Center, and other administrative offices supporting students.