Technology Services & Resources

• All Students & Employees

  • V-State Mobile App: Download the official app for Valdosta State University

  • VSU Accounts: MyVSU, 2FA, Banner, BlazeVIEW, Email | Reset Your Password

  • Microsoft Office 365: Email, OneDrive, MS web apps, and free Office Suite

  • VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network

  • Computer Labs | Printing: Locations and real-time availability; Card-swipe printers

  • File Sharing and Storage: Documents folder, Network drive (V:) OneDrive, Filelocker

  • Information Security: CyberSecurity, Remote desktop

  • Guides and Resources: How-to-guides and video tutorials

  • Recommended Software | Work at Home Software: Download or purchase popular software

• Employees Only & *Student Organizations

  EMPLOYEES ONLY

  • Two-Factor Authentication - 2FA (Employees Only): A two-step verification process for MyVSU login

  • Success Portal: Interactive dashboards, student profiles and messaging tools for student advisement and notifications

  • Cascade Web: University web editing tool for departmental web pages

  • Telecommunications: Voice Over Internet Protocol (VoIP) phone services and Jabber Instant Messenger

  • Technology Training: Schedule of employee workshops on campus-wide technologies

    • Evaluate a Class | Suggest a Class

  • Procurement Support: University technology purchases guides, Licenses, Forms

  • Remote Desktop: Control your office computer from home 
    
    

  EMPLOYEES ONLY & STUDENT ORGANIZATIONS

  • Smart Classrooms: Tutorial on using instructor classroom workstation equipment

  • WordPress: A supplemental web-designing tool used to create websites and blogs

  • Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.

• IT Services Scheduled Maintenances

  NOTICES:

  NOTICE 6.28.17: Beginning at the close of business on Friday, June 30, the Banner Student Information System will be down for end-of-year financial closeout. Banner (INB and WEB) will be unavailable to everyone (including the Registrar’s Office) until Sunday, July 2.              

  ---

  NOTICE UPDATE 6.4.17: The BlazeVIEW and GoVIEW Brightspace scheduled maintenance was completed and services restored.

  NOTICE 5.26.17: ITS Network Support Services will be conducting maintenance on BlazeVIEW-https://vsu.view.usg.edu and GoVIEW Brightspace-https://go.view.usg.edu Saturday, June 3, 12:01 a.m. to 12  p.m. (midnight) EST. 
  During this time, access will not be available.
  The GeorgiaVIEW Maintenance schedule can be found at: http://www.usg.edu/georgiaview/maintenance_schedule/

  ---

  
  NOTICE UPDATE 5.26.17: The MyVSU scheduled maintenance was completed and services restored.
  
  NOTICE 5.24.17: VSU IT will perform maintenance on the MyVSU portal Thursday, 5/25, from 10p-12a (EST). Access will not be available during this time but will be restored promptly at or before the close of the maintenance window. Services impacted will include:

  • Campus Email
  • BlazeVIEW
  • Banner Registration
  • ADP/Shared Services
  • Success Portal
  • PeopleSoft
  • Other

  For questions, contact VSU Solutions Center at 229.245.HELP (4357) or  helpdesk@valdosta.edu

• Announcements & Media

  NEWS:
  

  • VSU Solutions Center: Brian Haugabrook, Chief Information Officer
    Thinking outside of the 'IT box' brought about the inception of Valdosta State University Solutions Center.
    

  

  • Ryan Hogan, Director of Admissions
    Talks about how the Solutions Center has impacted perspective and current students.

  • The VSYou experience: Sterlin Sanders, Director of Technical Support Services
    From a student to a leader who encourages staff and student techs to EAT!

  ---

  •  Two-Factor Authentication (2FA) - Employees Only
    Helping to ensure your digital security
    

  • Read: Blazer Guardian App Enhances Campus Security

  Subscribe to VSU Division of Information:
  YouTube Channel | Twitter | Blog | Facebook

  ---

• IT Job Postings

  JOB POSTINGS:

  • IT TSS Student Technician (Classroom Support) | ST01037 | Student Asst/Work Study | Close Date: 07/21/2017

  These positions provide support to Faculty, Staff, and students in offices, classrooms, and labs. These positions are stationed in Pine Hall. These positions are assigned to sub-departments within TSS including Desktop Support, Classroom Support, and Inventory/Asset Management. Responsibilities include, but are not limited to, assisting faculty, staff, and students with campus technology both on-site and over the phone, maintaining VSU-owned IT equipment, troubleshooting and repairing campus technology, and maintaining and distributing campus technology to faculty, staff, and students. Shifts range from 8:00AM to 9:00PM. All applicants will be required to complete a brief, hands-on technical evaluation.

  • Network Services Student Assistant | ST01035 | Student Asst/Work Study | Close Date: 07/20/2017

  Specific tasks involve installation and troubleshooting of routers, switches, wireless access points, and other devices that comprise the VSU data network. May be required to work extended hours to meet deadlines imposed by special projects, and work shifts in evenings and on weekends and perform other duties as assigned.

  • IT Solutions Center Student Assistant | ST1033 | Student Asst/Work Study | Close Date: 07/20/2017

  The university’s first-tier support center is the initial point of contact for assistance related to admissions, financial aid, or technical support. Student assistants in this area are responsible for providing answers and solutions via phone, email, and social media. Additional responsibilities include the development and maintenance of training content, assistance with internal and external communications, support for both university and division initiatives, and other duties as required. Shifts available range from 8:00 AM to 11:00 PM and may include weekends.

Download V-State Mobile App! Download Rave-Blazer Guardian App: Apple | Android Connect with us: VSU IT Blog |  Twitter: VStateIT | Facebook: VStateIT

Has an IT staff provided exceptional service to you? Submit an I Caught You Caring Card!