Technology Services & Resources

  • IT Services Scheduled Maintenances & Notices

    NOTICES:

    DEGREE WORKS SCHEDULED MAINTENANCE:

    Degree Works will be unavailable:

    Beginning: Friday, April 12, 10pm
    Ending: Saturday, April 13, 8am

    Clear your web browser’s cache before using Degree Works after the maintenance period has concluded.


    BANNER MONTH-END SCHEDULED MAINTENANCE:

    Banner and all related services (Banner Web, Banner Admin, online payment systems, etc.) will be unavailable:
    Tuesday, April 30, 10pm – Midnight



  • All Students & Employees

    • VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network

  • Employees Only & Student Organizations

    EMPLOYEES ONLY

    EMPLOYEES ONLY & STUDENT ORGANIZATIONS

    • Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.
    • Smart Classrooms: Tutorial on using instructor classroom workstation equipment

    • WordPress: A supplemental web-designing tool used to create websites and blogs

  • VSU Solutions Center

    Contact VSU Solutions Center

    Walk-in: Odum Library, 2nd Floor

    Phone: 229-245-HELP (4357)

    Email solutions@valdosta.edu: The email must originate from your @valdosta.edu account

    Submit a Service Request: Create and track requests for technology assistance

    Normal Hours of Operation

    • Monday-Thursday: 8 am to 9 pm
    • Friday: 8 am to 5 pm
    • Saturday: 8 am to 1 pm
    • Sunday: 8 am to 2 pm
  • Announcements & Media

    NEWS:

    • The MyVSU Portal (Beta)

      • This past fall, we launched a completely new and updated version of the MyVSU Portal. Many of you provided valuable feedback on how could improve the look and function of the portal. As a result we ask that you test a beta version of the suggested changes and provide even more feedback.

    • Valdosta State implemented the Visual Schedule Builder (VSB)

      • VSB helps you to create a schedule based on the courses and times that work best for you. This real-time class scheduling tool arranges your selected courses into conflict-free timetables and displays them in an easy-to-read weekly schedule.
      • For more information and guidance, visit the Office of the Registrar's site 
    • The new Ellucian Banner 9 Admin Pages will be deployed on October 22, 2018.

      Replacing the current Banner 8 Forms (INB) version, Banner 9 Admin Pages will deliver noticeable improvements:

      • a modern user interface
      • enhanced navigation and process management tools
      • new functionality across the student, HR and finance utilities, and
      • the ability to run from a variety of web browsers (Chrome, Firefox, Safari, Edge) and mobile devices (tablets and phones)

    • The 2018 Division of Information Annual Report is now published. The report highlights several impactful projects completed during the 2017-2018 fiscal year, upcoming projects, and the staff within IT that help make the VState experience possible.
       
    • VSU WiFi Upgrade:  The Division of Information Technology is proud to announce that, while supporting over 3.2 million square feet of coverage, we have increased the bandwidth for the campus residential network by 150% (from 2 gigabits per second to 5). This increase will provide faster and more reliable connectivity for academic and residential needs while also adding support for high-definition (HD) media streaming and increased simultaneous connections.

    • VSU Solutions Center: Brian Haugabrook, Chief Information Officer
      Thinking outside of the 'IT box' brought about the inception of Valdosta State University Solutions Center.

    

    • Ryan Hogan, Director of Admissions
      Talks about how the Solutions Center has impacted perspective and current students.

    • The VSYou experience: Sterlin Sanders, Director of Technical Support Services
      From a student to a leader who encourages staff and student techs to EAT!


    Subscribe to VSU Division of Information:
    YouTube Channel | Twitter | Blog | Facebook


  • IT Job Postings

    Job Postings:

    Check here for current IT employment opportunities!


    Students apply at Blazer Briefcase Portal (Create an account if you haven’t already.)


    Director, Technical Support Services:

    Close Date: 4/21/19

    Salary: $72,488

    Description:

    This position provides effective and prompt support for over 4,000 computers in the office, classroom, lab environment at VSU. Along with the responsibility of management and direction of technology within the classroom, lab, and office environment, the director of TSS is responsible for the direction and management of 3 desktop service centers, classroom support, inventory/licensing, Help Desk and TRU Center. Supervision and management of 18 full time staff that oversee 25-35 student employees each business day. The director of TSS job duties cover Tier-1 and Tier-2 support for on-campus students in the residential areas. This includes providing wireless support, gaming console, desktop, laptop, and application troubleshooting services. This position is responsible for the development of innovation and design of 235 Smart Classrooms and 95 labs. The director of TSS is also responsible for an $800,000 annual budget that provides faculty/staff PC distribution for the campus and innovative classroom/lab technology upgrades.

    IT Communications and Support Student Assistant:

    Close Date: 04/19/19

    Salary: $7.25-8.50/hr., depending on qualification

    Description:

    Student assistant will be responsible for developing and distributing quality content through a variety of mediums and channels, offering customer training and technical support for on-campus supported software and hardware, supporting supervisors, participating in projects supporting the mission of the university and division, and seeking and pursing opportunities for related personal skill growth. Shifts range from 8:00 AM to 5:30 PM Monday through Thursday and 8:00 AM until 3:00 PM on Friday.

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