Information Technology routinely performs updates, upgrades, and maintenances to ensure the security and performance of technologies and data accessible at Valdosta State University. Except for critical issues, maintenances are scheduled at times deemed least disruptive to services. Most notices are posted at www.valdosta.edu/it, @VStateIT on Twitter and Facebook, and via campus email. For USG Information Technology Services systems status and maintenance schedule, please visit https://status.usg.edu

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VSU Information Technology Security Maintenance

Beginning: Friday, March 10, 2023, at 10 pm 
Ending: Saturday, March 11, 2023, at 2 am

Impact: Minimal to no impact is expected.

Banner Maintenance

USG tech staff will be installing upgrades to Banner.

Beginning: Thursday, March 9, 2023, at 5:30 pm
Ending: Friday, March 10, 2023, at 7:00 am

Impact: Banner and related services such as Touchnet will not be available during this time.

OneUSG Connect Maintenance

USG tech staff will upgrade OneUSG Connect Release 6.40.

Beginning: Friday, March 10, at 11:15 pmEnding: Tuesday, March 14,  at 7 am

Impact to VSU employees: During this time, OneUSG Connect and OneUSG Connect-Careers will not be available. W-2's will not be available for viewing or printing. KABA Time Clocks and OneUSG Connect-Benefits will be available for use.

Card-Swipe Printers Maintenance

We will be conducting critical maintenance on the fleet of card-swipe (student-use) printers throughout campus.

Beginning: Friday, March 3, 2023, at 8 am
Ending: Friday, March 3, 2023, at approximately 3 pm

Impact: During the maintenance window, all card-swipe printers will not be useable.Please plan for this scheduled outage. We will let you know when the maintenance has been completed.

To learn more about VSU card-swipe printers, visit www.valdosta.edu/administration/it/solutions/campus-technology/card-swipe-printers.php

Systems Support Services Maintenance

USG tech staff will be performing server maintenance

Beginning: Thursday, March 2, 2023, at 11 pm
Ending: Friday, March 3, 2023, at 2 am

Impact to VSU employees: SSO (single sign-on) service will be interrupted, and users (mostly employees) will not be able to perform logins to the following applications and services: GeorgiaFIRST Financials (GeorgiaFIRST PeopleSoft Financials), OneUSG Connect (OneUSG Connect – Database, OneUSG Connect – Benefits: Alight), Internal USO Services (USO BoardEffect, USO SSO), and ServiceNow, USG Identity Proxy, Web Services (www.usg.edu).

Beginning: Friday, March 3, at 11 pm
Ending: Saturday, March 4, at 3 am

Impact: Services such as Banner, Degree Works, GeorgiaFIRST Financials, and more may intermittently be unavailable during the maintenance window.

VSU Information Technology Security Maintenance

Beginning: Friday, March 10, 2023, at 10 pm 
Ending: Saturday, March 11, 2023, at 2 am

Impact: Minimal to no impact is expected.

 

WEEKLY COMPUTER MAINTENANCE

EMPLOYEES: On Mondays, save your work AND log-off your office computer at the end of work. Do not restart or shut down your computer.

IT routinely performs required maintenances on office computers to ensure security patches and applications are up to date and performing at their best. If and when your computer has been targeted for maintenance, you will receive a pop-up notification stating that a maintenance is required and to restart your machine so that updates can take effect. As a best practice to prepare for weekly maintenances, we encourage you to use OneDrive to store and backup your files routinely.

Sample notifications (minutes remaining to restart time will vary from image):

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BANNER AND DEGREE WORKS SCHEDULED MAINTENANCE:

Information Technology Services (ITS) has a standing maintenance schedule for their GeorigaBEST Managed Services (Banner and Degree Works) as follows:

1st/3rd Friday of each month; 10pm – 7am

These schedules are used to perform upgrades, patches, backups, and other routine tasks.

IMPACT: Depending upon specific maintenance requirements, services may not be available during this time and/or it may not be necessary for ITS to use any or all of this reserved time.

Please refer to https://status.usg.edu for all maintenance related and service affecting outages. 

Dear Blazers:

As the COVID-19 outbreak continues to evolve, bad actors are taking advantage of the situation to not only spread misinformation through social media and websites but are also using phishing emails to obtain personal information or spread malicious software.

Here are some tips to avoid being victimized.

  • Obtain information from trusted sources. Refer to the World Health Organization (WHO) (https://www.who.int), Centers for Disease Control (CDC) (https://www.cdc.gov) and the Georgia Department of Public Health (https://dph.georgia.gov/) for official information on COVID-19.
  • Check email addresses and links. Inspect web links by hovering your mouse pointer over the URL to see where it leads. Review the sender’s email address.
  • Beware of online requests for personal information. A COVID-19 themed email requesting personal information like your Social Security number or login information is a phishing scam. Never respond to these emails.
  • Watch for spelling and grammatical mistakes. If an email includes spelling, punctuation or grammar errors, it is possible this is a phishing email.
  • Look for generic greetings. Phishing emails are likely to use greetings like “Dear sir or madam.” These usually signal an email is not legitimate.
  • Avoid COVID-19 themed emails requiring an immediate response. Phishing emails often create a sense of urgency. Stop-Think-Then Click.
  • Report suspicious institution emails. Contact the USG Enterprise Service Center at helpdesk@usg.edu (706-583-2001) if you receive suspicious email from your institution account.

Be well and be cyber-safe!