RESIDENCE HALL ELECTRONIC DOOR LOCK

Before you move in, you will need to install and configure the Verkada Pass app on your smartphone before moving into your residence hall.

Step 1: Download the Verkada Pass App

  • Open the Apple App Store (iPhone) or Google Play Store (Android).
  • Search for Verkada Pass.
  • Download and install the app.
  • Allow the requested permissions during installation.

Step 2: Enable Required Permissions

  • iPhone
    • Enable Bluetooth.
    • Allow Location access.
    • Change the Location setting to Always in your phone’s settings.
  • Android
    • Enable Bluetooth.
    • Enable Location.
    • Allow Notifications.
    • These permissions are required for your phone to function as your room key.

Step 3: Sign In

  • Enter the VSU email address that received your invitation.
  • Select Log in with Single Sign-On.
  • Complete the VSU login process using your standard VSU credentials.
  • Important: Use the Log in with Single Sign-On option. Do not use the Password option.

Step 4: Unlock Your Door (Once on Campus)

  • Make sure you are connected to campus wi-fi
  • Open the Doors tab in the Verkada Pass app.
  • Select your assigned residence hall door.
  • Tap the blue lock icon to unlock the door.
  • Close the door securely behind you.
  • Please note: The doors will not show until you are within physical vicinity of the room. 

Troubleshooting

  • Make sure Bluetooth and Location Services remain enabled.
  • If you are using Android and Bluetooth unlocking does not work immediately, restart your phone.
  • If your room or building does not appear in the app, your access permissions may still be processing. Please contact Housing & Residence Life.
  • If you need assistance, please contact the University Police Department (Non-Emergency) at 229-333-7816.

We recommend completing these steps before arriving on campus to ensure a smooth move-in experience.