Mac - Remote Desktop Connection

  • Only approved VSU faculty and staff have access to a Remote Desktop Connection (RDC).
  • You must have high-speed internet access.
  • Your office computer must be powered on.

[Return to RDC Welcome page]  |  [View/Print instructions in .PDF format]


Configure your personal Mac computer

STEP 1: Install the Microsoft Remote Desktop App

From iTunes App Store/Mac App Store, search for Microsoft Remote Desktop and download the application.

Open Application:

On the Dock, click the Finder icon. Choose Applications on the left sidebar. Double click the Microsoft Remote Desktop icon to open it. You can drag this icon to your Dock to easily access it in the future.

STEP 2: Configure Gateway Server Settings

Click the Preferences icon > click the Gateway icon located at the top of the screen.

Enter the following in the appropriate fields:

  • Gateway name:  VSU Remote Gateway
  • Server: rdgw.valdosta.edu
  • Username:  Your VSU email address (ex: jdoe@valdosta.edu)  
  • Password: Password used to log in to your campus desktop computer

 

Close the dialog box.

STEP 3: Set Up New Connection

Click the New Connection icon located far left on the top menu > click the General icon.

Enter the following in the appropriate fields:

  • Connection Name: A custom name to identify connection (ex. VSU Remote Desktop).
  • PC name: Your office computer VSU IT tag number (ex: IT99999). The tag# is affixed to the computer, and was listed on the form you submitted.
  • Gateway: Click the dropdown arrow, select VSU Remote Gateway.
  • Username: Your VSU email address (ex: jdoe@valdosta.edu)
  • Password: Password used to log in to your campus desktop computer
  • All other fields can be left at the default settings.

 

Close the dialog box.


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Connect to your office computer

STEP 1: Make the connection

Under My Desktops, double-click the connection name you created.

STEP 2: Authenticate Login

Respond to the two-factor authentication (2FA) request to approve the login. 
The request will use the default 2FA method you set up (phone call, text, or mobile app). 
Authenticate using Microsoft Authenticator App - The recommended method to quickly and securely verify your identity.

STEP 3: Log in to your office computer

Enter your VSU username and password to log in to your desktop computer.

Note: Click the Yes button if you receive a dialog box stating that 'the identity of the remote computer cannot be verified due to a problem with the security certificate.'

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Break connection

Step 1: Log Off

On your PC office computer, click the Start Menu icon/Power icon and select Log off.

On your Mac office computer, click the Apple icon in the upper-left corner of the screen.
Click Logout to view dialog box > click Log Out.

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Need more help?

Contact VSU Solutions Center for setup assistance.

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