Android - Remote Desktop Connection
- Only approved VSU faculty and staff have access to a Remote Desktop Connection (RDC).
- You must have high-speed internet access.
- Your office computer must be powered on.
Configure your Android Mobile Device
Step 1: Install the Microsoft Remote Desktop App
Download and install the Microsoft Remote Desktop app from the App store on your Android mobile device > Open app.
Step 2: Add Connection
Within the app, click the Plus (+) icon on the top-right corner > click Desktop from the drop-down menu to add the connection.
Enter the following in the appropriate fields:
PC name: Your office computer IT tag number.valdosta.edu (ex: IT12345.valdosta.edu).
The tag# is affixed to the computer and was listed on the RDC request form you submitted.
Click the Show Additional Options drop-down arrow on the bottom left > Click arrow to select Add user account.
Username: Your VSU email address (ex: firstname.lastname@example.org)
Password: Password used to log in to your campus desktop computer
Step 3: Configure Gateway Server Settings
Click the Gateway drop-down arrow > Select Add Gateway.
In the Server name field, enter rdgw.valdosta.edu
Click the SAVE link.
Click the User account drop-down arrow, select the user account (ex. email@example.com) you created in Step 2.
Connect to your office computer
STEP 1: Make the connection
From the RDC App’s Home Screen, double-click the PC name you added.
(ex. IT12345.valdosta.edu). The connection will initiate.
Step 2: Authenticate Login
Respond to the
The request will use the default 2FA method you set up (phone call, text, or mobile app).
Authenticate using Microsoft Authenticator App - The recommended method to quickly and securely verify your identity.
Step 3: Log in to your office computer
Enter your VSU username and password to log in to your desktop computer.
Note: Click the Yes button if you receive a dialog box stating that 'the identity of the remote computer cannot be verified due to a problem with the security certificate.'
Step 1: Log Off
On your PC office computer, click the Start Menu icon/Power icon and select Log off.
On your Mac office computer, click the Apple icon in the upper-left corner of the screen.
Click Logout to view dialog box > click Log Out.
Need more help?
Contact VSU Solutions Center for setup assistance.
1500 N. Patterson St. Valdosta, Georgia 31698
1500 N. Patterson St.
Valdosta, GA 31698
VSU Solutions Center
Eastern Standard Times
Mon-Thurs: 8 am - 9 pm
Friday: 8 am - 5 pm
Saturday: 8 am - 1 pm
Sunday: 8am - 2 pm