Learn about the computers, telecommunications, and other equipment available to Valdosta State University employees to help get work done. Feel free to bookmark this page. 

Looking for Classroom Computers and Campus Technologies?

 

Get to Know Your Office Equipment

Most employees' offices are equipped with the following technology:

  1. an All-in-One (AIO) Desktop Computer with the following:
    • Microsoft Windows operating system
    • Microsoft 365 software, Firefox and Chrome web browsers, among other applications
    • Built-in Microphone and Camera
    • Connected to a hard wired network jack
  2. a Mouse and Keyboard
  3. a Desk Telephone or Headset -if requested

Device IT Tag Number

Look for the red VSU property tag to locate your Device IT#. It is usually on the front, back, or bottom of your device. Or on your PC computer, go to Settings > System > About

Save | Sign Out

Sign In to Your Office Computer

Use your MyVSU Username only (without @valdosta.edu) and Password.

First Time Logging In? Do this to setup your Desktop account:
University employees, including student employees, need to have their account provisioned or "established" to log in to campus office computers. You only need to do this step if your account has never been provisioned or if your account was de-provisioned (i.e., you are a returning employee). Student employees who are transferring from one division to another do not need to complete this step.

You must use a Windows-operating office computer that is connected to VSU wired network to complete these steps. Some workstations are restricted to faculty and staff only. If you are a student employee, verify with your department that the computer you are trying to log into is not restricted.

1. At the computer login screen, enter vsuguest (Username) and guest (Password).

2. Double-click the Apply for Desktop Logon Account desktop icon. The FireFox web browser will open. 

3. Enter your full VSU Email Address and Password. Select No when prompted to Stay signed in?

4. From the Welcome page, submit answers to all prompted questions regarding your position. If necessary, consult with your department for this information.

screenshot of questions
5. Once setup is complete:

  • Wait 15 minutes, then close the web browser and sign out of the VSUGuest account.
  • Now sign into the office computer using your VSU username only (omit @valdosta.edu) and password.

If you are unable to log in, call VSU Solutions Center at 229.245.HELP (4357).

Save your Work

Employees are responsible for backing up their own files that are saved locally on their office computers. To prevent data loss, employees are strongly advised to save work files to OneDrive, Teams or othe approved cloud-based storage solutions instead of saving directly to their office computers. For security and virus protection, plugging in USB drives into VSU machines are not encouraged.

Sign Out

Sign out of the computer when finished so no one else can gain access to your account.

Click the Windows logo > your Profile Name > Sign Out.

If you need to step away from your computer, press the Windows logo + L on your keyboard to lock it.

Learn about VSU Virtual Computer Labs and Remote Desktop Access

While off-campus, you can connect to a VSU virtual computer to access on-campus, licensed software, the V Drive network, and for some, access to specialized business and financial applications.

Additionally, with prior approval, you can also remote in to your office computer to access software that is not installed on the virtual lab computers. It's a two-step process: You would first connect to a virtual computer and then remote in to your office computer.

Local Administrative Access

Based on policies set by the Georgia Cybersecurity Board and the University System of Georgia (USG), users of institutional-owned devices are not permitted to have administrative access that would permit the user to manage or install applications or operating systems, configure specific settings or other functions, or modify accounts that are managed by Information Technology.

Business-Case Exceptions:

Learn how to gain administrative access to your work computer.

VoIP Phone Face

Office/Desk Phones

To call out, dial 8 + number.

Currently VSU uses VoIP telephones (Voice over Internet Protocol) that use the internet, instead of a telephone network, to transmit voice communication. There are a few different models available but they all have similar functions such as being able to transfer and forward calls, speed dial, and set up voicemail. Additionally, Cisco Jabber, the instant messaging chat app, is integreated into the phone system.

Check out this VoIP Phone and Jabber Quick Start Guide to learn how to use your desk phone.
Ignore the outdated contact information provided under "Support" on the quick start guide.

Need help or have a request?

Submit a Support Ticket for the following services: 

  • Add/Remove Phone Line
  • Campus Annoucement Request
  • New Jabber Account
  • New VOIP Phone Request
  • Phone Repair Request
  • Reset Voicemail PIN
  • Transfer Phone to New User

Cellphone and Desk Telephone Inquiries or Billing Questions

Departments can purchase cell phones for employee use. For assistance and inquiries about all telecommuniations needs, email commsys@valdosta.edu.

Employees/Departments may request or purchase additional technology such as:

  • network printers
  • document scanners
  • additional monitors
  • laptop computers or Mac computers
  • external hard drives
  • external microphones and cameras
  • other specializied equipment

Visit IT Procurement and Asset Management to learn how to purchase equipment and how the IT division refreshes/replaces equipment on a scheduled basis.

Technology Needs Assessments: At least once a year, the IT division will consult with individual colleges and departments to determine if their technology needs are being met and if necessary, implement an acquistion plan.