FAQs about VSU Wireless

Answers to common VSU wireless questions.

VSU WiFi Networks

  • 1. Are wired connections supported on campus?

    Wired connections are available upon request in academic, administration buildings, and residence halls. Residence Hall requests must meet specific requirements in order to be activated.

    Academic and administration ports are for official business and VSU-owned devices only.

    If you need a port activated in any of these areas, please contact the Solution Center at solutions.valdosta.edu or 229-245-4357.

  • 2. What type of wireless connection is recommended?

    If available, it is always recommended that a user connects to a secure and encrypted wireless network. VSU offers three encryption wireless networks, VSU-WiFi, VSU-LegacyWiFi, and eduRoam 

    REMINDER: Be cautious of data that you transmit over unsecured wireless networks. We do not recommend making purchases, completing banking transactions, or similar activities that would transmit financial information or private identification numbers (like Social Security Numbers) over an unsecured/unencrypted wireless network.

  • 3. What wireless frequency should my personal computer support?

    • Personal computers should support the 2.4 GHz and 5GHz wireless connection.   

    • We recommend that your workstation supports 5Ghz (802.11a/an/ac/ax).

  • 4. What are the minimum personal computer recommendations?

    Minimum and recommended computer specs for students looking to purchase a computer to use while attending VSU can be found at: https://www.valdosta.edu/administration/it/helpdesk/personal-devices/recommended-technologies.php  

  • 5. Are wireless routers supported?

    No. Wireless routers are not supported. We recommend that you do not bring these to campus. Personal wireless routers interfere with our campus wireless network, which can impact the performance of wireless services for the campus community. In addition, these devices introduce security risks to the university and will be removed if found.

  • 6. How long are guest accounts valid?

    Guest Accounts are valid for 5 days. If a guest is visiting campus for official business and an account is needed for more than the default time, please contact the Information Technology (IT) Helpdesk in Odum Library or call the Solution Center at (229) 245-4357 (HELP) for assistance. 

  • 7. Does VSU offer VPN services?

    Currently, VSU does not offer VPN services and does not support any third-party software.
  • 8. Can I bring my own printer to campus?

    Students may bring printers to campus. We recommend that students bring printers that are not wireless capable. If they are wireless capable, the wireless feature should be turn off so that it doesn’t interfere with the residential wireless network. VSU offers wireless printing throughout the entire campus. More information about wireless printing can be found at:  https://www.valdosta.edu/administration/it/helpdesk/campus-technology/card-swipe-printers.php
  • 9. Does VSU offer support for personal devices?

    While the Division of Information Technology does not offer repair services for personal devices, we can assist with connecting devices to VSU systems and services like our wireless network, BlazeVIEW, campus computer lab printing, and VSU email. For faculty, students, and staff who are looking for repair services, we would recommend to contact the VSU Tech Shop (https://www.valdosta.edu/techshop).  

  • 10. Are peer-to-peer (P2P) network connections allowed on campus?

    Peer-to-peer (P2P) network connections are not allowed on campus. P2P applications allow a computer to connect directly to another computer to share files. The shared files might be copyrighted, which introduces legal issues for unauthorized data-sharing without the permission of the copyright holder. Shared files, even if they look legitimate, can also contain malicious code that could infect a computer’s files or destroy valuable files and data on a computer. 

  • 11. How do I contact IT Help Desk?

    The IT Help Desk is primarily a walk-up service and is located on the 2nd Floor of Odum Library at the North entrance.

  • 12. How many devices can I have on the network?

    • VSU students, staff, or faculty may connect as many devices to the VSU-WiFi and VSU-LegacyWifi wireless network.  

    • The VSU-Guests wireless network may have a maximum of 3 simultaneous logins per guest account. 

  • 13. How many devices can I register in the MyDevices portal?

    VSU students, staff, or faculty may register 5 devices in the mydevices portal. All 5 devices may connect to the VSU-IOT network simultaneously.