Case Management

 

Mission Statement

Case Management promotes student success and retention, reduces risk, and enhances overall community well-being and safety by identifying needs, removing barriers, leveraging resources, and fostering student self-efficacy.

Case Manager's Role

The case manager provides goal-oriented and strengths-based assessment, intervention, and coordination of services to students experiencing physical, emotional, academic, and/or psychological difficulties. The case manager is the connector, the person who assists individuals with obtaining resources, providing referral options, and ensuring connection with resources.

Examples of resources/referrals:

• Mental Health Resources
• Social Services
• Medical Provider
• Academic Support
• Community Connection
• And More...

Referrals to Case Management

The case manager actively seeks and receives referrals from any individual who may be concerned about a student. Referrals can be made by the student, other students, faculty, staff, family, off-campus employers, etc. Students who refer other students for case management services are guaranteed that their names will not be disclosed to the student of concern. All referrals to case management should be made electronically via the Referral Form.

FAQ's

Who can meet with the Case Manager?

• Undergraduate students
• Graduate students
• Full-time students
• Part-time students

*Students are not required to be currently enrolled in classes to receive services. Students on a leave of absence, who have taken a medical withdrawal, or are otherwise temporarily unenrolled in classes are entitled to case management.

What does the structure of an intake appointment with the Case Manager look like?

After completing the Student Intake Form sent by the case manager, the student and case manager will meet for 30 minutes to an hour to review current concerns or stressors that the student may be facing and receive referrals/resources.

The Student Intake Form will be sent to the student prior to the scheduled intake appointment. The form will help the case manager understand the specific obstacles the student is experiencing. Please note that it is important for students to be on time to appointments in order to respect the schedules of other students. Arriving late to an appointment could result in rescheduling.

What are the steps for the student after the intake appointment?

The student will review and act upon the resources/referrals provided by the case manager. Students are encouraged to reach out to the case manager if additional follow-up is needed.

Resources

Emergency Information

• Valdosta State University Police Department (VSUPD) VSUPD

Emergency Line: 229-259-5555

Dial 911 for off-campus emergency

VSU Police escort service: 229-333-7816 

(For more information, please visit: Police escort service)

 Food and Shelter

• Food Pantries
•  LAMP
• SGPEH
• Salvation Army Housing/Shelter
• Salvation Army Hunger Relief

Physical & Mental Health

• VSU Student Health Center
• VSU Counseling Center
• National Suicide & Crisis Lifeline: call or text 988
• 988 Lifeline Website
• Georgia Crisis and Access Line (GCAL): call 1-800-715-4225
•  Crisis Text Line, Text HOME to 741741

BIPOC

• The Steve Fund Text Line (for young people of color): text STEVE to 741741 or The Steve Fund
• Mental Health resources
• Counseling Center resources for BIPOC students
• Office of Student Diversity and Inclusion

LGBTQ+

• The Trevor Project (for LGBTQ+ under 25): call 1-866-488-7386 or The Trevor Project
• South Georgia Pride
• Counseling Center resources for LGBTQ+students
• VSU Campus Pride
• Office of Student Diversity and Inclusion Lavender Ceremony

For additional resources, please contact Case Manager by phone or email.