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Take the eCore Online Orientation Quiz now!

Complete the quiz at the end of the orientation.
(REQUIRED for all new eCore students)

eCore Help

Registration
Can't register for an eCore course?

Still having registration difficulties?

Technical
Can't log into your eCore course?

Having technical difficulties?

Tutoring
Interested in online tutoring?

man and woman working on a computer together

Registration Issues?

Can't register for an eCore course?

Still having registration difficulties?

Do you know your login information? It is available on the VSU eCore Registration webpage.

If you still cannot log into the Registration system, you may need your password reset (MUST call for password reset). Contact the Georgia ONmyLINE (GOML) Online Support Center (GOSC) at 1-866-588-5285. Live support is available from the GOSC 24 hours a day 365 days a year. (If you do not need your password reset but have a question about the registration system, search the knowledge base or request help at the GOSC website.)

Be sure to identify yourself as an eCore student.

If your problem is not resolved in a timely manner, contact eCore at VSU. Be sure to report that you have already requested assistance from the GOSC and if possible provide any ticket/request numbers you have for the issue.

 

Technical Issues?

Can't log into your eCore course?

Students cannot logon to their eCore courses until the official first-day of class.

Added a course during late registration or drop/add?

  • It will be 48 hours before you have access to your eCore class. You will receive an e-mail letter within 48 hours through your VSU BlazeNet email account notifying you when you have access. If you do not receive this email, please contact eCore at VSU, to obtain a letter.

GeorgiaVIEW (eCore Vista) Maintenance Calendar

Please note that eCore's GeorgiaVIEW Vista will be OFFLINE from 10:00PM until 7:00am during the following scheduled maintenance periods:

  • Friday, November 6 - Saturday, November 7
  • Friday, November 20 - Saturday, November 21
  • Friday, December 4 - Saturday, December 5
  • Friday, December 18 - Saturday, December 19

Having technical difficulties?

If you still cannot log into eCore Vista, you may need your password reset (MUST call for password reset). Contact the Online Support Center (OSC) at 1-866-588-5293 for assistance. Live support is available from the OSC 24 hours a day 365 days a year. (If you do not need your password reset but have a question about eCore Vista, search the knowledge base or request help at the OSC website.)

Be sure to identify yourself as an eCore student.

If your problem is not resolved in a timely manner, contact eCore at VSU. Be sure to report that you have already requested assistance from the OSC and if possible provide any ticket/request numbers you have for the issue.

 

Tutoring?

Interested in online tutoring?

AskOnline

The VSU Student Success Center offers online tutoring! Please go to the VSU Online Tutoring Program AskOnline website and log in with your BlazeNet username and password. If you have any difficulty with any part of AskOnline, please contact Dr. Chere Peguesse at cpeguess@valdosta.edu or Terence Sullivan at tasullivan@valdosta.edu (please note you are an eCore student).

 

Smartthinking

Smarthinking is an online tutoring service available to eCore students. Smarthinking provides tutoring in the following subjects: mathematics (basic math through Calculus, including Bilingual Math), Chemistry, Physics, Statistics, Spanish, and Writing. Tutoring is available 24 hours a day/7 days a week.

If you are a current eCore student, information about Smarthinking is provided inside your course under "Course Resources."

If you need assistance with Smarthinking (product website), contact their customer support toll-free at 1-888-430-7429, ext 1 (Phone Hours: M-F, 8am-6pm EST). You may also email support@smarthinking.com and someone will respond to you with 24-48 hours.

Help Contacts

Remember to ALWAYS identify yourself as an eCore student!

eCore at VSU

Phone: 1-229-245-6490
E-mail: ecore@valdosta.edu
Contact Us Form
M-R 8am-5:30pm, F 8am-3pm EST

eCore Administration

Phone: 1-678-839-5300
Contact Us Form

VSU's AskOnline Tutoring Program

E-mail: cpeguess@valdosta.edu
-or- tasullivan@valdosta.edu

eCore Smartthinking Online Tutoring

Tutoring is available 24/7
Phone: 1-888-430-7429, ext 1
(Phone Hours: M-F 8am-6pm EST)
E-mail: support@smarthinking.com

eCore Vista
Online Support Center

Search the knowledge base or request assistance
Phone: 1-866-588-5293
(MUST call for a password reset)
24 hours a day, 365 days a year

eCore Registration Online Support Center

Search the knowledge base or request assistance
Phone: 1-866-588-5285
(MUST call for a password reset)
24 hours a day, 365 days a year

 

 

 

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