Laundry Information

Caldwell and Gregory, Inc. are the Residence Hall Laundry providers. Fall 2022 we updated our machines and in order to pay for your laundry you must download the Speed Queen app on your mobile device. This is also a great way for you to keep track of which machines are available in the laundry room of your choice! Login to the app with your MyVSU information and from there, you can view the status of all washers and dryers in all of the residence halls on VSU's campus! Even cooler, you can have the app send you reminders when your laundry is almost done. You can check your laundry room for more information on how to use the mobile app.


  • Should you experience issues with the laundry equipment, please call 1-800-927-9274 immediately (24 hours a day/7 days a week) to report the exact location and machine number (this information is also posted in each laundry room).  This report will generate a work order with the laundry vendor so the machine can be serviced. 
  • Once your report has been logged, please contact the 1Card Services office via the Laundry Refund Request form and provide the following information: location of the machine (residence hall and floor); type of machine (washer or dryer); machine number; description of issue; and date/time of issue.  All of this information is required.
  • There are no cash refunds; refund requests must be submitted within 24 hours of the original transaction; laundry refunds are available to VSU students and employees only; each refund request should be listed separately.