IT FAQs

Visit IT FAQs to find the answers to some of the most frequently asked questions related to the technology available to you at VSU.

For example, learn how to:

  • set up and manage your two-factor authentication
  • find your VSU username and password or reset your password
  • clear your web browser cache
  • And so much more

VSU Solutions Center

If you still need help, contact our award-winning Solutions Center.

Hours of Operation (Subject to change)

  • Monday - Thursday: 8a - 9p
  • Friday: 8a - 5p
  • Saturday: 8a - 1p
  • Sunday: 8a - 2p

  • 2FA: Log in to your VSU accounts using two-factor authentication

Click to learn how to change your 2FA method

Microsoft plans to discontinue the use of two-way text message as a two-factor authentication (2FA) option in the near future. If you currently use this option, we strongly recommend switching to the Microsoft Authenticator mobile app now. If your device does not support the app, you can select to use the phone call verfication method instead.

NOTE: If you are using 2FA to access other VSU resources like remote desktop, you will first need to log in at https://2fa.valdosta.edu to change to the mobile app or phone call method. 

Updated Steps to log in to MyVSU using Text Message Method

  1. Log in to MyVSU and when prompted, select "Text Me". You will still receive a text message with a verification code.
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  2. On the MyVSU login screen, enter the verification code and click “Sign In”.
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EMPLOYEES ONLY

EMPLOYEES ONLY & STUDENT ORGANIZATIONS

  • Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.
  • Smart Classrooms: Tutorial on using instructor classroom workstation equipment

  • WordPress: A supplemental web-designing tool used to create websites and blogs

Visit the IT Maintenances and Status Updates Page.

Information Technology routinely perform updates, upgrades, and maintenances to ensure the security and performance of technologies and data accessible to Valdosta State University students and employees. With the exception of critical issues, maintenances are scheduled at times deemed least disruptive to services. Most notices are posted on the web, Twitter, Facebook, and via campus mail.

NEWS:  

Thank You Joe!

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After 30 years of dedicated service to the Valdosta State University community, Joe Newton, is setting his sights on a well-deserved retirement. Throughout Valdosta State, Joe has been a pillar of strength and dedication to the community.  Our faculty and staff wish Joe continued success in his future endeavors. Thank you for your dedication, Joe.


2022 Employee of the Semester

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As a member of the Desktop Support team, Carl Brown manages the installation and support of computing equipment in professional offices across campus. Brown says the most challenging aspect of his job is making sure that he keeps up with the dynamic world of technology, which is constantly evolving to meet the needs of modern society. When not serving the university community, Brown enjoys spending time with his family, making music, and taking pictures. 

Benjamin Li, deputy chief officer for Technical Support Services, describes Brown as “a role model for the values we hope to inspire” across the Division of Information Technology.

Read the full article here  


CISO Accepts New Position

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Gary Miller, our chief information security officer (CISO), has accepted a new position at Savannah State University as their chief information officer (CIO) effective August 1, 2022. It is a wonderful and well-deserved opportunity. Please join us in congratulating Gary as he begins this new chapter in his professional career. He will be missed at VSU, but will remain at a fellow USG institution.

 “It's been an incredible five years full of great adventures while working with great people. . .The hardest part about this message is trying to figure out how to adequately convey all my gratitude and thanks to each of you. I am going to miss you all. I'm not a person of goodbyes', and I believe my relationships and friendships with you all are lifelong, so I'll say on July 31st ‘I'll see you around and please let me know when you are in town; it’s always a pleasure to see a friendly face.’” -Gary M. Miller, CISSP [Associate CIO & Chief Information Security Officer]

Cathy Sowa will be serving as interim CISO. We appreciate Cathy taking on this responsibility as her focus will be the leadership and execution of all VSU Information Security directives.


Congratulations VSU IT Spring 2022 Graduates

VSU IT is proud of all of our graduates and wishes you the best on your future journeys.
To showcase all our graduates and their future plans VSU IT has created a  Spring 2022 Graduates PDF.   

CODE RED Workshop

On Thursday, February 24th, VSU’s Career Opportunities and Volunteer Services hosted a CODE RED workshop on the topic “Planning My Career.” According to Phenix Culbertson, a VSU student career counselor, these workshops are hosted a few times a semester and include the “provision of resources, insight, and networking opportunities for students” hoping to promote future career preparedness. VSU IT was excited to receive the collaboration invite and is proud of Chief Information Security Officer Gary Miller and Chief Information Officer Kevin Overlaur for speaking to the students during this workshop. Overlaur feels that events like CODE RED allow “students with diverse majors to get a perspective from professionals on how our story and careers could possibly be lessons that each participant could use, at least in part, to be better prepared for their career choices.” During the meeting, the CIO and CISO talked about their own experiences in technology and leadership focusing on career readiness. Overlaur states that he “was very impressed with the thought-provoking questions from the student participants” and felt that “there were very exciting and promising goals that each student had after their time at VSU is finished.” The IT division looks forward to participating in future CODE RED events as well as continually providing on-the-job training opportunities through student employment, internships, and graduate assistantships. You may visit our website at www.valdosta.edu/it to search for current job openings.

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Staff Positions

Network Services Tech 1 (Onsite)
VOIP Project Admin
Job ID: 250229

Job Description: Provide support to the university data network and the campus wireless network. Responsibilities include working together to ensure all campus users and staff have consistent, reliable, and efficient wired and wireless connectivity to available resources. Typical allocation of duties include, but are not limited to, Customer support, professional development, and monitoring network performance,.

Job Requirements

  • Associate's degree
  • One (1) year of related work experience

Apply online thru OneUSG https://careers.hprod.onehcm.usg.edu


Student Positions

OTJ Training. Flexible Hours. Marketable Skills. All Majors Welcome.

Main Campus Technical Response Unit (MCTRU)IT TSS Student Tech – Desktop SupportJob ID: 5184553 | Pay $8/hour

Job Description: Provide support to faculty, staff, and students in offices and administrative spaces. Responsibilities include, but are not limited to, assisting with campus technology both on-site and over the phone, maintaining VSU-owned IT equipment, troubleshooting and repairing campus technology, and maintaining and distributing campus technology.

Shifts range from 8:00AM to 5:30PM. These positions are for on-site work and not remote work. All applicants will be required to complete a brief, hands-on technical evaluation.

Job Requirements

  • Must be current VSU Student
  • Must have 2.0 cumulative grade point average
  • Must be enrolled for at least 6 credit hour

Apply online through Blazing Careers-Handshake 

For student employment guidance, contact Career Opportunities at 229-333-5942 or www.valdosta.edu/career

 Virtual IT Orientation


THE STUDENT TECH GUIDE

Your ultimate guide for learning about VSU tech resources.

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VSU Division of Information Technology strives to bring you innovative and transformational solutions.

Our purpose is to support the University's mission of teaching and learning, research, and service by expanding access to sound, secure, and sustainable technology. Our goal is to provide you with the tools and resources you need to do what you do best . . . be a proud Blazer!strategicplan-mission

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