Need Help? We Provide Solutions!

We began as a traditional IT Helpdesk, but evolved to better meet the strategic goals of our university. The Solutions Center now serves as VSU's centralized client support team, specializing in:

You can contact the Solutions Center:

    • Phone: (229) 245 - HELP (4357)
    • VoIP: HELP (4357)
    • Technology Services Portal:
      Please note that with our new portal, we encourage you to sign in to create service requests or incidents. This is the primary method for support and communication. You will be able to check your requests via "My Items" after logging in, and be able to utilize the Service Catalog for a plethora of features. This is a self-service portal created for your convenience as it is available 24/7.

Received Good Service? Recognize a VSU staff or team who provided exceptional service to you.