Technology Services & Resources

  • Need Answers . . . Look Here First

    IT FAQs

    Visit IT FAQs to find the answers to some of the most frequently asked questions related to the technology available to you at VSU.

    For example, learn how to:

    • set up and manage your two-factor authentication
    • find your VSU username and password or reset your password
    • clear your web browser cache
    • And so much more

    VSU Solutions Center

    If you still need help, contact our award-winning Solutions Center.

    Hours of Operation (Subject to change)

    • Monday - Thursday: 8a - 9p
    • Friday: 8a - 5p
    • Saturday: 8a - 1p
    • Sunday: 8a - 2p

  • Still need more info. . . Look Here

    • 2FA: Log in to your VSU accounts using two-factor authentication

  • Updated 2FA Text Message Method

    Click to learn how to change your 2FA method

    Microsoft plans to discontinue the use of two-way text message as a two-factor authentication (2FA) option in the near future. If you currently use this option, we strongly recommend switching to the Microsoft Authenticator mobile app now. If your device does not support the app, you can select to use the phone call verfication method instead.

    NOTE: If you are using 2FA to access other VSU resources like remote desktop, you will first need to log in at https://2fa.valdosta.edu to change to the mobile app or phone call method. 

    Updated Steps to log in to MyVSU using Text Message Method

    1. Log in to MyVSU and when prompted, select "Text Me". You will still receive a text message with a verification code.
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    2. On the MyVSU login screen, enter the verification code and click “Sign In”.
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  • Employees & Student Organizations Information

    EMPLOYEES ONLY

    EMPLOYEES ONLY & STUDENT ORGANIZATIONS

    • Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.

    • Smart Classrooms: Tutorial on using instructor classroom workstation equipment

    • WordPress: A supplemental web-designing tool used to create websites and blogs

  • IT maintenances & other important stuff

    Visit the IT Maintenances and Status Updates Page.

    Information Technology routinely perform updates, upgrades, and maintenances to ensure the security and performance of technologies and data accessible to Valdosta State University students and employees. With the exception of critical issues, maintenances are scheduled at times deemed least disruptive to services. Most notices are posted on the web, Twitter, Facebook, and via campus mail.

  • Really Interesting IT News & Media

    NEWS:  

    Thank You Joe!

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    After 30 years of dedicated service to the Valdosta State University community, Joe Newton, is setting his sights on a well-deserved retirement. Throughout Valdosta State, Joe has been a pillar of strength and dedication to the community.  Our faculty and staff wish Joe continued success in his future endeavors. Thank you for your dedication, Joe.

    2022 Employee of the Semester

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    As a member of the Desktop Support team, Carl Brown manages the installation and support of computing equipment in professional offices across campus. Brown says the most challenging aspect of his job is making sure that he keeps up with the dynamic world of technology, which is constantly evolving to meet the needs of modern society. When not serving the university community, Brown enjoys spending time with his family, making music, and taking pictures. 

    Benjamin Li, deputy chief officer for Technical Support Services, describes Brown as “a role model for the values we hope to inspire” across the Division of Information Technology.

    Read the full article here  

    CISO Accepts New Position

    Gary Miller standing
    Gary Miller, our chief information security officer (CISO), has accepted a new position at Savannah State University as their chief information officer (CIO) effective August 1, 2022. It is a wonderful and well-deserved opportunity. Please join us in congratulating Gary as he begins this new chapter in his professional career. He will be missed at VSU, but will remain at a fellow USG institution.

     “It's been an incredible five years full of great adventures while working with great people. . .The hardest part about this message is trying to figure out how to adequately convey all my gratitude and thanks to each of you. I am going to miss you all. I'm not a person of goodbyes', and I believe my relationships and friendships with you all are lifelong, so I'll say on July 31st ‘I'll see you around and please let me know when you are in town; it’s always a pleasure to see a friendly face.’” -Gary M. Miller, CISSP [Associate CIO & Chief Information Security Officer]

    Cathy Sowa will be serving as interim CISO. We appreciate Cathy taking on this responsibility as her focus will be the leadership and execution of all VSU Information Security directives.

    Congratulations VSU IT Spring 2022 Graduates

    VSU IT is proud of all of our graduates and wishes you the best on your future journeys.
    To showcase all our graduates and their future plans VSU IT has created a  Spring 2022 Graduates PDF.   

    CODE RED Workshop

    On Thursday, February 24th, VSU’s Career Opportunities and Volunteer Services hosted a CODE RED workshop on the topic “Planning My Career.” According to Phenix Culbertson, a VSU student career counselor, these workshops are hosted a few times a semester and include the “provision of resources, insight, and networking opportunities for students” hoping to promote future career preparedness. VSU IT was excited to receive the collaboration invite and is proud of Chief Information Security Officer Gary Miller and Chief Information Officer Kevin Overlaur for speaking to the students during this workshop. Overlaur feels that events like CODE RED allow “students with diverse majors to get a perspective from professionals on how our story and careers could possibly be lessons that each participant could use, at least in part, to be better prepared for their career choices.” During the meeting, the CIO and CISO talked about their own experiences in technology and leadership focusing on career readiness. Overlaur states that he “was very impressed with the thought-provoking questions from the student participants” and felt that “there were very exciting and promising goals that each student had after their time at VSU is finished.” The IT division looks forward to participating in future CODE RED events as well as continually providing on-the-job training opportunities through student employment, internships, and graduate assistantships. You may visit our website at www.valdosta.edu/it to search for current job openings.

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  • Want to work for VSU IT?

    Graduate Assistants - Fall 2022

    IT Training and Communications
    19 Hours/Weekly |Tuition waiver plus Stipend: $3,000 per fall/spring terms; $1,500 per summer term
    Graduate Assistant will work closely with IT Training and Communication to provide technical training and support on a variety of site-licensed software/hardware to VSU employees; develop training and assessment materials (handouts, presentations, video, surveys); maintain department website, blog, social media outlets and compose professional emails, announcements, and newsletters. Graduate Assistant will need to be able to learn new skills frequently; in limited time; with limited supervision. 

    Preferred Majors: Communication Arts (Comm/Mass Media/PR), Adult Career Education (ACED), Instructional Technology, Industrial/Organizational Psychology, Computer Science/Computer Information Science; however, all majors are welcome.

     Learn about VSU Graduate Assistantships and APPLY TODAY

    Systems Operations Manager

    Job ID: 241786
    Pay: $70,302

    Job Summary

    Manages university information technology systems with their related procedures, documentation, security and reports.

    • Oversee time management and performance evaluations for a small team of technical support staff.
    • Independently research, build, and deploy servers using the Linux and Microsoft Windows Server operating systems
    • Manage servers in a virtualized environment
    • Manage and support SAN storage
    • Collaborate with peers to manage data backups and disaster recovery
    • Supervise the management of a small data center in collaboration with other staff and IT teams
    • Manage vendor support agreements (e.g. development platforms, hardware and software licenses)
    • Assess system performance and recommend improvements
    • Oversee security operations (e.g. device password management and OS firewalls)

    Required Qualifications

    Bachelor's degree and over five (5) years of related work experience. Experience can substitute for education. 

    Read full description and apply at Employment Opportunities – External Applicants

    Student Techs

    OTJ Training. Flexible Hours. Marketable Skills. All Majors Welcome.

    VSU Information Technology has openings for the following Student Tech positions:

    Network Services
    Job ID: 5349021 |     $7.25/hr.

    Technical Response Unit (Main Campus)
    Job ID: 5227388     | $7.25/hr.

    IT Solutions Center
    Job ID: 5190994    | $8.34/hr.

    IT Asset Management
    Job ID: 6513855| $7.25/hr.

    Apply online through Blazing Careers/Handshake at https://valdosta.joinhandshake.com

    For student employment guidance, contact Career Opportunities at 229-333-5942 or www.valdosta.edu/career

 Virtual IT Orientation

THE STUDENT TECH GUIDE

Your ultimate guide for learning about VSU tech resources.

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VSU Division of Information Technology strives to bring you innovative and transformational solutions.

Our purpose is to support the University's mission of teaching and learning, research, and service by expanding access to sound, secure, and sustainable technology. Our goal is to provide you with the tools and resources you need to do what you do best . . . be a proud Blazer!strategicplan-mission

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