FLEX Refund Request Form

I acknowledge the following FLEX account policies:

  • There are NO cash refunds.
  • FLEX account refunds are not immediate.
  • ALL refunds must go through the 1Card web page Refund Request Form.
  • The minimum amount that can be refunded is $25.00.
  • FLEX deposits made with a credit card must be credited back to the card upon completion of the 1Card Refund Request Form.
  • All other types of FLEX deposits will be credited to my Banner student account.
  • The FLEX account refund process begins 11 business days after the first day of class each semester.
  • You are allowed 1 refund per semester.  The first refund request received is the only one processed.
  • Refund checks/credits are processed and distributed by Student Financial Services.
  • FLEX account refunds are available to VSU Students and employees only.