Technology Services Portal

The Technology Services Portal (TSP) is a knowledge base and work order system to bring many of the campus technology assistance resources into one location for easy access. This mobile-friendly and streamlined system allows faculty, staff, and students of the university to:
  • Accessing The Technology Services Portal

    Using a web browser of your choice, you can access the Technology Services Portal through the Portals section of MyVSU. Alternatively, you can navigate to it directly by visiting solutions.valdosta.edu and log in with your MyVSU username and password.

  • The Homepage

    My Requests

    My Requests

    You can use this option to check on the status or provide additional information to a submitted request.

     

    Service Catalog

    Service Catalog

    Here, you can browse all of our request forms. If you know what form to fill out, you'll use this option!

     

    Find the Right Form

    Find the Right Form

    If you're not sure where to start, start here. You'll have the option to fill out one of our popular forms, or submit a general request.

  • My Requests (Check Submitted Forms)

    My Items

    Here, you can view your submitted requests to check their status or provide additional information.

     

    Service Request View

    You can add a note or file attachment using the tabs at the top of your request screen.

  • Service Catalog (Request Forms)

    Service Catalog Labeled Diagram

    Service Catalog Features

    • Simple categories
    • Favorite frequently-used forms
    • Search by keywords
    • Form descriptions for clarification
    • "Save for later" - save requests as drafts

     

    * NEW * Features

    Form Favorites

    Favorite Forms

    You can now favorite your most frequently-used forms! They'll be pinned as the first requests you see!

    Form Drafts

    Save for Later Drafted Forms

    You can now pre-fill out a form, and submit it at a later date! "Saved for later" forms are kept in your drafts.