Campus Operations Fall 2020

As Valdosta State returns to campus, faculty and staff are working hard to prepare for face-to-face classes, programs, and services for Fall 2020 following social distance guidelines. In preparation, we have developed a detailed, multi-phased approach to resume on-campus operations in phases from mid-June through mid-August. This plan incorporates appropriate prevention and monitoring processes, as well as social distancing measures to help with the transition back to on-campus work. These processes include considerations for staggered hours, flexible scheduling, physical workspace adjustments, a combination of teleworking and on-site options, an extended use of virtual meeting technology, and continued modified operation schedules for campus offices and facilities.

 

Campus Operations

Status

Adult and Military Programs (AMP)
  • Open 10:00 am – 2:00 pm, Monday – Thursday
Academic Support Center
asc@valdosta.edu 
229-333-7570
  • ThinkingStorm online tutors continue to be available to all students 24/7.
  • VSU tutors are available in an online format via the ThinkingStorm platform.
  • The ThinkingStorm link “Free Tutoring” is  located in Blazeview’s main page, under “More.” Within each Blazeview course, it’s under “Resources.”
  • Supplemental Instruction will continue to be available in the same courses in which it was previously available. Look for the “study sessions link” in your course.
  • Email  asc@valdosta.edu or 229-333-7570 with any questions.
  • Information is available at www.valdosta.edu/asc 
Academic Advising
See information on the right for contact

Academic Affairs
academicaffairs@valdosta.edu
229-333-5950

Access Office
access@valdosta.edu
229-245-2498
229-375-5871 (Video Phone)
  • Services available in a non-face-to-face format.
  • If you have any questions, please contact us at access@valdosta.edu or by phone at 229-245-2498 or 229-375-5871 (Video Phone)

Office of Admissions
admissions@valdosta.edu
229-333-5791

  • Open 10:00 am - 2:00 pm Monday - Thursday 
  • Campus tours have been canceled and replace with personalized virtual tours.
  • Open House has been canceled. 
  • Services available in a non-face-to-face format. 
  • If you have any questions, please contact us at admissions@valdosta.edu or 229-333-5791.

University Advancement
jdcrawford@valdosta.edu
hhgibbs@valdosta.edu
229-333-5939

  • Advancement and Foundation teams are operating remotely or in non-face-to-face formats.
  • All events for Spring 2020 semester have been canceled.
Blazer Athletics
hreinhar@valdosta.edu
229-333-5462
Bookstore
vsubookstore.bncollege.com 
229-333-5666
  • The bookstore website remains open, and is extending free ground shipping for any orders.
  • Bookstore staff are also available to answer the bookstore phone line.
  • Updates can be found on the bookstore website: vsubookstore.bncollege.com 

Bursary and Student Accounts
studentaccounts@valdosta.edu
229-333-5725

  • Operating remotely and in non-face-to-face formats.
  • Student Accounts include:
    • Cashiering
    • Refunds
    • 3rd Party Contracts
    • Short Term Loans
  • The Bursary will be open on Thursdays from 10 am to 2pm to accept deposits. 
  • Please call 229-333-5725 or email Studentaccounts@valdosta.edu to coordinate a drop off time.
Bus Transportation
auxiliary@valdosta.edu
229-333-5706
  • All transportation services, including weekly trips to the Mall and Walmart, have been canceled for the remainder of the semester.
Campus Dining
auxiliary@valdosta.edu
229-333-5706

The Campus Dining homepage will be continuously updated with the latest information.

Campus Mail

Students:

  • plan to empty mail from campus PO Boxes and retrieve any packages that may have been delivered AND
  • manage future correspondence by submitting the forwarding address form online
  • AND submitting the official USPS Change of Address Form at https://moversguide.usps.com

Faculty/Staff:

  • USPS, UPS, and Fedex will hold mail/packages and deliver to VSU once a week.
  • We will receive and process packages on Thursday.
Campus Recreation
studentaffairs@valdosta.edu
229-333-5941

Recreation Facilities are closed until further notice.

Wellness

Career Opportunities
careerops@valdosta.edu
229-333-5942
  • Virtual office hours and phones answered 10:00 am - 2:00 pm Monday - Thursday
  • All services offered remotely.
  • Email career@valdosta.edu  with your name, major, email address, phone number, the best time to reach you, and the topic you'd like to discuss with our staff.
  • For employers or others with questions about engaging with VSU Career Opportunities, please contact us at career@valdosta.edu and we'll reach out to you to assist with your needs.
VSU Cares Student Assistance Program
slvs@valdosta.edu

  • VSU Cares will serve students in need of services and support (i.e. non-perishable food, hygiene products) in a non face-to-face format as needed.
  • The Student Union is closed until further notice.
  • Email slvs@valdosta.edu
Center for Exercise Medicine and Rehabilitation 
  • The Center for Exercise Medical Rehab (CEMR) will be closed indefinitely.
Center for eLearning
blazeview@valdosta.edu
229-245-6490
  • All services offered remotely/digitally during the university’s regular hours of operation (Monday-Thursday, 8 a.m.-5:30 p.m., Friday, 8 a.m.-3 p.m.)
  • If you have questions, please contact us by phone at 229-245-6490 or blazeview@valdosta.edu

Center for Excellence in Learning & Teaching (CELT)
CELT@valdosta.edu
229-253-4079

  • All services offered remotely/digitally during the university’s regular hours of operation (Monday-Thursday, 8 a.m.-5:30 p.m., Friday, 8 a.m.-3 p.m.)
  • If you have questions, please contact us by phone at 229-253-4079 or CELT@valdosta.edu

With emergencies, including outside of the university’s regular hours of operation, do not hesitate to contact:

Dr. Jamie Landau, Director of CELT

229-333-6032, jlandau@valdosta.edu

Marsha Dukes, Associate Director of eLearning

229-245-3886, mbdukes@valdosta.edu

 

Central Warehouse and Deliveries 

  • We will accept shipments on Thursday.
  • Chris will let departments know packages had arrived via email and when they can be picked up. 
Counseling Center
229-333-5940 
833-393-3903 (After hours)
800-715-4225 (Crisis)
  • Services offered in a non-face-to-face format.
  • All scheduled appointments for clients that live in Georgia remain available through Telemental Health appointments.
  • Students who live out-of-state, or do not prefer telemental health, will be offered referral services to local providers.
  • New requests for counseling appointments or scheduled intake appointments will be virtual consultation appointments.
  • Contact information for counseling support services are as follows:
    • 10:00 am – 2:00 pm, Monday – Thursday : 229-333-5940
    • After hours on-call counselor : 833-393-3903 
    • Georgia Crisis and Access Line : 800-715-4225
Dean's Offices

FamilyWorks Clinic (Marriage and Family Therapy)

  • FamilyWorks, the Marriage and Therapy Clinic, continues to serve the public and campus community via online platforms and phone. Call 229-219-1281 for intake, to schedule an appointment, or to reach your therapist.
Financial Aid
finaid@valdosta.edu
229-333-5935
Financial Services
Food Pantry/Food insecure Support
studentaffairs@valdosta.edu
229-333-5941

Lowndes Associated Ministries to People (LAMP)  

  • Shelter, Food Pantry, Clothing
  • Monday-Friday, 8:00 am – 12:00 pm
  • (229) 242-5267
  • 601 N. Lee Street,
    Valdosta, Georgia 31602

Second Harvest Food Bank

  • (229) 244-2678
  • 706 E. Rogers St.
    Valdosta, Georgia 31601

Grace Church

  • Food Pantry & Clothing
  • Tuesday 3:30 pm – 6:00 pm
  • (229) 245-8188
  • 2206 E. Hill Ave
    Valdosta, Georgia 31601

Graduate School
gradschool@valdosta.edu
229-333-5694

  • Services are being offered remotely or in non face-to-face format.
  • Should you need assistance you may e-mail gradschool@valdosta.edu.
  • We encourage applicants to submit items electronically whenever possible.  Official transcripts may be submitted via an official electronic transcript service (please check with your school for availability).  Recommendations and other supplemental materials may be sent as email attachments to gradschool@valdosta.edu.  If you submitted your application through the Radius by Campus Management portal, you may upload documents through the self-service center.
  • Due to the closure of many testing centers, Fall applications for upcoming deadlines will be reviewed without the GRE or MAT requirement (if applicable).  We encourage you to submit all other required documents to begin the review process and ask for your patience as we work to send the completed files for review.  Please note: Fall programs that had a final deadline of April 1 or earlier were not able to waive scores.  
  • Thesis and Dissertations are due April 10th.  Please contact ernsmith@valdosta.edu with any questions or concerns.
Honors College
honors@valdosta.edu
229-249-4894
  • Open 10:00 am - 2:00 pm Monday - Thursday
  • Suspending your service and stipend obligations at this time without any consequences for future renewals
  • Call 229-249-4894 or email honors@valdosta.edu with any questions.
Housing and Residence Life
housing@valdosta.edu
229-333-5920
229-253-4000 (After Hours HEART Line)
Human Resources
hrstaff@valdosta.edu
229-333-5709
  • HR will be available to offer guidance and support to employees and supervisors.
  • However, meetings will be virtual and some services will be provided by appointment only.  
Odum Library
library_admin@valdosta.edu
229-333-5869
  • The library will remain open 10:00 am – 7:00 pm, Monday – Thursday.
  • Only students, faculty, and staff will have access by using their VSU OneCard to swipe in. 

Office of Sponsored Programs and Research Administration
ospra@valdosta.edu
229.333.5694

  • OSPRA will continue to make services available to all faculty, staff, and students via phone and email.   
  • Office hours are Monday - Thursday, 8:00a - 5:30p; and Friday, 8:00a - 3:00p.  
  • All team members are working remotely and will return emails and phone calls within 24 hours.  
  • IRBs will be reviewed and returned within 5 -8 business days. 

Orientation and First Year Programs

  • Registrations remain open for Summer Orientation sessions. 
  • Options are being developed for non-face-to-face formats.
  • If you have any questions, contact:
    • Orientation
    • Office of First Year Programs
      • ofyp@valdosta.edu
      • 229-245-4378
Plant Operations & Facilities Planning
rasable@valdosta.edu
229-333-5875
  • Closed to the public
  • Door Locks 
    • All campus doors will be locked at all times.  Entry will be by key or Card Swipe only.
University Police Department
vsupdadmin@valdosta.edu 
229-333-7816
  • Public Safety remains in service 24/7
  • Contact Information: 
Office of the President
president@valdosta.edu
229-333-5952
  • Open 10:00 am – 2:00 pm, Monday – Thursday
Registrar
registrar@valdosta.edu
229-333-5727
  • Open 10:00 am – 2:00 pm, Monday – Thursday
  • Services available in a non-face-to-face format.
  • Contact registrar@valdosta.edu with any questions.
VSU Solutions Center
solutions@valdosta.edu
229-245-4357
  • The IT Solutions Center will continue to be available, and all staff will maintain established hours. Solutions Center management will be monitoring the amount of requests closely, and will be able to add additional resources to meet any increased call volumes.
  • The IT Solutions Center can be reached at 229-245-4357. 
Valdosta Speech and Hearing Clinic
  • Although some appointments may be rescheduled due to limited staffing, the Speech-Hearing Clinic will remain open for limited service to their clients.
Student Life and Student Affairs
studentaffairs@valdosta.edu
229-333-5941
These Student Life and Student Affairs offices are closed and offering limited or fully remote services:
  • Campus Activities Board
  • Dean of Students
  • Fraternity and Sorority Life
  • Student Government Association
  • Student Organizations
Student Health Center
health@valdosta.edu 
229-333-5886 
229-259-2083 (After-hours)
229-219-3205 (Pharmacy)
  • Health Services will remain open 10:00 am – 2:00 pm Monday – Thursday.
  • Students also have access to the “After Hours On-Call Nurse Triage” service hotline. Please note that the on-call nurse will not be able to schedule or cancel appointments, discuss charges on your account, take requests for medical records, or refill prescriptions. Students who require those services should call the Student Health Center.
  • Students who would like their prescriptions transferred to another pharmacy may call Student Health to speak with our pharmacist.
  • You may also have access to telemedicine through your insurance provider. Contact your insurance provider for additional details.
  • Contact information for health services are as follows:
    • Health Center : 229-333-5886 (10 am – 2 pm, Monday – Thursday)
    • After-hours on-call nurse triage : 229-259-2083 
    • Pharmacy : 229-219-3205 (pharmacy)
Student Success
rodneycarr@valdosta.edu
slmorris@valdosta.edu 
229-253-4210

The division of Student Success will be open 10:00 am – 2:00 pm, Monday – Thursday

  • Requests and needs will be answered promptly via email or phone.
  • Managing Academic Coach program

Student Union
studentaffairs@valdosta.edu
229-333-5941

 

  • The Student Union is closed until further notice.
Office of Student Volunteer and Leadership Services
studentaffairs@valdosta.edu
229-333-5941
  • Limited services available in a non-face-to-face format.

Study Abroad

  • All study abroad trips for Spring, Maymester, and Summer have been canceled.
  • The Study Abroad office is working with students on available refunds. It is our intent to provide full refunds, minus any incurred expenses. 
VSU Solutions Center
solutions@valdosta.edu
229-245-4357
  • The IT Solutions Center will continue to be available, and all staff will maintain established hours. Solutions Center management will be monitoring the amount of requests closely, and will be able to add additional resources to meet any increased call volumes.
  • The IT Solutions Center can be reached at 229-245-4357. 

Testing Services
testing@valdosta.edu
229-245-3878

  • Services are being offered remotely or in non face-to-face format.
  • Should you need assistance you may e-mail testing@valdosta.edu

University Center North & Event Services
facility@valdosta.edu   

  • The UC North and Event Services are closed until further notice.
  • All events for Spring 2020 semester have been canceled.

REPORT HEALTH CONCERNS

Key term: Close Contact - this is defined as being within six (6) feet of an individual for more than 15 minutes regardless of whether a face covering is worn.  

EMPLOYEES DO NOT come on campus if you believe you have been in close contact with a person having COVID or yourself having symptoms or receiving a positive diagnosis. Instead, notify your supervisor of your absence, seek medical services from your primary care provider, and self-report your information by completing the online form or contacting HR directly at 229-333-5709. 

STUDENTS DO NOT come on campus nor go directly to the Student Health Center if you believe you have been exposed to COVID. Instead, call the Health Services at 229-333-5886 to speak with a triage nurse over the phone. Additional guidance will be provided on how to access the health center facility. The health center remains open for walk-in patients with non-COVID medical needs. 

Members of the campus community should report all instances of close contact with a person having COVID or themselves receiving a positive diagnosis of COVID.  To assist with reporting, a COVID Self Reporting link has been added within MyVSU.  

 

covid-self-reporting.png 

 

If you have been instructed to self-isolate or quarantine, you should do so at your permanent home for the period given unless it should be extended due to remaining symptoms. 

Report a Social Distance Concern