b'Jennifer Eubanks created a gap analysis of care report to the Joint Commission. She researched, recorded, and tracked Jennifer Eubanks reported to work as an internationalquality measures by building a quality reporting operations intern in January 2018 at the internationallymatrix that required the analysis, categorization, and acclaimed Cleveland Clinic in Cleveland, Ohio. Her firstorganization of data from more than 1,000 surveys from day on the job had her oustide shoveling snow andfour different hospitals. surviving the splashing of water and ice by a huge snowplowmaking it clear she was a long way fromJennifer managed the budgets for the U.S. Cooperative Valdosta, Georgia. Soon, however, her hard-earned skillsfor International Patient Programs, the Global Solutions to analyze survey data, categorize facts, and organizeSummit IV, and the Cleveland Clinic Repatriation Dinner, information allowed her to gain valuable insights intomaintaining stewardship for each dollar spent while hospital systems across Europe and provide much- delivering the highest-quality information per event.needed information to an expanding healthcare organization. She assisted with the implementation of Salesforce, which served as an internal tool used by the Cleveland Knowing a little about SAP ERP systems and SAPClinic to connect with their customers regarding Analytics in the healthcare context went a long way tosales, service, marketing, communities, industries, and understanding what the business side of healthcare wasmore. Salesforce will serve as one of the ways that the trying to do, she said. I felt I was better prepared to dealCleveland Clinic will manage trends and improve overall with the realities of the healthcare business than many ofcare within the patient healthcare experience.the interns from bigger and better known schools. Jennifers Cleveland Clinic internship experience opened In her time at the Cleveland Clinic, Jennifer created anher eyes to a bigger, broader, more diverse healthcare assessment tool used to analyze patient experiencesworld, one that came with a full-time position after for hospitals in Spain and Brazil. She also focused ongraduation in May. Her hard work, determination, and improving the 2018 Cleveland Clinic Internship Program,capacity to try something new and stretch her comfort working to enhance the intern evaluation process,zone paid off. develop the orientation and tour formats, review resumes and schedule interviews for future interns, develop theValdosta State has been so good to me, she said. I intern wall of fame, and maintain alumni information.look forward to the opportunity to give back, come back, and share with students the awesome opportunities In order to properly evaluate and compare differentthe Langdale College of Business Administration made business sector performance requirements with dataavailable to me. from their supporting information systems, Jennifer 12 Langdale College of Business'