b'Career & Professional DevelopmentDesigning Effective & Meaningful Training ExperiencesLive/VirtualFor HR Managers and anyone involved in training development, explore common principles and processes of Instructional Design. Learn how to apply Robert Gagns Nine Events of Instruction model to develop engaging and effective training. (.3 CEU) 3.0 HR (General) CreditsInstructor: Britt BugbyThe use of this official seal confirms that this Activity has met HR Certification Customer Service Excellence - Live/Virtual Institutes (HRCI) criteria for recertification credit pre-approval.Each of us serves customers whether we realize it or not. We recognize the importance of providing excellent customer service to22WBPD05 | Tue & Thur | Mar 22 & 24 | 6 - 7:30 PM | $99our external customers, but managers must also serve the needs of internal customers - our employees. Learn valuable and practical skillsCollective Bargaining: Process, Issues & and techniques that can be applied to all customers. (.6 CEU) Strategies - Live/VirtualInstructor: Dr. Kimberly TannerThis training has been submitted to HR Certification Institute for review. Explore distributive and integrative bargaining; how to prepare for sessions; the importance of communication; 22WBPD08 | 4 Tues | Feb 8 - Mar 1 | 11 AM - 12:30 PM ET | $179 methods for satisfying both sides; application of these skills to non-union negotiations. (.2 CEU) 2.0 HR Leading a Diverse Workforce - Live/Virtual (General) CreditsInstructor: Ronnie Cooper In todays workforce, managers are tasked with leading diverseThe use of this official seal confirms that teams. This series is designed to provide the tools necessary tothis Activity has met HR Certification navigate common pitfalls and harness the strengths that these teamsInstitutes (HRCI) criteria for provide. Session topics include: Managing Unconscious Bias; Conflictrecertification credit pre-approval.Resolution Styles and Strategies; Effective Communication; Universal Design Strategies for the Workplace. (.6 CEU) 2.0 HR (General)22SBPD02|Mon| May 9 |6:30 - 8:30 PM ET|$89Credits Instructor: Dr. Kimberly Tanner The use of this official seal confirms that thisKeep the Security in Cybersecurity and in Activity has met HR Certification Institutesthe Organization - Live/Virtual(HRCI) criteria for recertification creditCybersecurity of sensitive data is critical to business pre-approval. success. Loss or compromise can lead to reputational 22WBPD06|4 Tues|Jan 11 - Feb 1|11 AM - 12:30 PM ET|$179damage and costly regulatory and statutory fines. Learn best practices in cybersecurity to assist with effective Best Practices for Your Hiring Process - Live/Virtual and secure communication in the workplace and reduce risk of cyberattacks that can lead to lost productivity. (.15 Todays workforce is constantly changing and turnover is a reality of theCEU) 2.0 HR (General) CreditsInstructor: Cathy Sowa workplace. Explore best practices to streamline your hiring processes, from creating the job post and interview questions to selecting the bestThe use of this official seal confirms that applicant and onboarding your new employee. (.15 CEU)this Activity has met HR Certification Instructor: Jarrod Murray Institutes (HRCI) criteria for recertification credit pre-approval.This training has been submitted to HR Certification Institute for review.22WBPD09 | Tues | Mar 29 | 3 - 4:30 PM | $79 22WBPD07 |Tues|Mar 8|6 - 7:30 PM|$79Check our website, www.valdosta.edu/pace, underMore professional development and HRCI pre-approved more trainings and workshopstrainings can be found at our website, www.valdosta.edu/pace Programs/Career Development for added throughout the Winter/Spring semester.under Programs/Career Development.4 THE BRIDGE'