Advisors will assist students in decision-making by
- Providing timely and accurate information,
- Making appropriate referrals to campus resources, and
- Encouraging students to use available technology.
Advisor Responsibilities
- Being knowledgeable about university and departmental requirements, policies, and procedures
- Maintaining adequate office hours throughout the semester
- Providing a respectful, supportive atmosphere
- Keeping accurate records
- Ensuring that students are provided access to services on a fair and equitable basis
- Avoiding any personal conflict of interest as well as the appearance of a conflict
- Refusing to participate in any form of sexual harassment
- Discouraging students from circumventing institutional policies or regulations, and when confronted with situations in which students have violated policies, addressing the issues and referring students to the appropriated agency
- Recognizing the limitations of their positions and being familiar with university resources in order to make appropriate referrals
- Maintaining confidentiality according to established standards
The following are suggestions from the American College Testing office for faculty advisors
- Care about students as people by showing empathy, understanding and respect.
- Establish a warm, genuine, and open relationship.
- Evidence interest, helpful intent, and involvement.
- Be a good listener.
- Establish rapport by remembering personal information about students.
- Be available; keep office hours and appointments.
- Provide accurate information.
- When in doubt, refer to catalog.
- Know how and when to make referrals, and don’t attempt to handle situations for which you are not qualified.
- Have students contact referral sources in your presence.
- Keep in frequent contact with students; take the initiative; don’t always wait for students to come to you.
- Don’t make decisions for students; help them make their own decision.
- Focus on students’ strengths and potentials rather than limitations.
- Seek out students in informal settings.
- Monitor students’ progress toward educational goals.
- Be realistic with students.
- Follow up on commitments made to students.
- Encourage students to talk by asking open-ended questions.
- Don’t betray confidential information.
- Be yourself and allow students to be themselves.