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Advisors will assist students in decision-making by
Providing timely and accurate information,
Making appropriate referrals to campus resources, and
Encouraging students to use available technology.
Being knowledgeable about university and departmental requirements, policies, and procedures
Maintaining adequate office hours throughout the semester
Providing a respectful, supportive atmosphere
Keeping accurate records
Ensuring that students are provided access to services on a fair and equitable basis
Avoiding any personal conflict of interest as well as the appearance of a conflict
Refusing to participate in any form of sexual harassment
Discouraging students from circumventing institutional policies or regulations, and when confronted with situations in which students have violated policies, addressing the issues and referring students to the appropriated agency
Recognizing the limitations of their positions and being familiar with university resources in order to make appropriate referrals
Maintaining confidentiality according to established standards
The following are suggestions from the American College Testing office for faculty advisors
Care about students as people by showing empathy, understanding and respect.
Establish a warm, genuine, and open relationship.
Evidence interest, helpful intent, and involvement.
Be a good listener.
Establish rapport by remembering personal information about students.
Be available; keep office hours and appointments.
Provide accurate information.
When in doubt, refer to catalog.
Know how and when to make referrals, and don’t attempt to handle situations for which you are not qualified.
Have students contact referral sources in your presence.
Keep in frequent contact with students; take the initiative; don’t always wait for students to come to you.
Don’t make decisions for students; help them make their own decision.
Focus on students’ strengths and potentials rather than limitations.