June 15, 2021: UPD Phones Down
We Provide Solutions!
"By any means necessary since 2015."
We began as a traditional IT Helpdesk, but evolved to better meet the strategic goals of our university. The Solutions Center now serves as VSU's centralized client support team, specializing in:
You can contact the Solutions Center by:
- Phone: (229) 245 - HELP (4357)
- VoIP: HELP (4357)
- Technology Services Portal: solutions.valdosta.edu
Please note that with our new portal, we encourage you to sign in to create service requests or incidents. This is the primary method for support and communication. You will be able to check your requests via "My Items" after logging in, and be able to utilize the Service Catalog for a plethora of features. This is a self-service portal created for your convenience as it is available 24/7.
Received Good Service? Submit an ICYC Reward Form to recognize and reward service above and beyond the call of duty!
- Solutions Center
1500 N. Patterson St. Valdosta, Georgia 31698
1500 N. Patterson St.
Valdosta, GA 31698
VSU Solutions Center
Eastern Standard Times
Mon-Thurs: 8 am - 7 pm
Friday: 8 am - 5 pm
Saturday: 9 am - 2 pm
Sunday: 9 am - 3 pm