VoIP Phone Services

 

Learn About Cisco VoIP Phones

Features - What does the Cisco Voice over Internet Protocol (VoIP) system offer?

Guides - Learn about the different phone models and access quick reference guides.

Conference Calling - Learn how to establish a conference call.

Voicemail PIN Reset - Change the PIN used to access your personal voicemail.

Speed Dial and Line Settings - Learn how to set up speed dial numbers and configure line settings for call forwarding and other options. 

Cisco User Configuration Site - Go here to setup speed dial numbers and line configurations.

Jabber- Learn how to use Jabber, an instant messaging client included as part of VSU's telephone services solution.

Training - Attend a hands-on session to learn how to use your new VoIP phone. Training Orientation PowerPoint

Policies and Rates - This section provides information regarding policies and rates for items like international and long distance calls.

Billing Questions - Please email commsys@valdosta.edu with any billing questions you may have.

Service Requests -  Need help? This section details the steps needed to request a new telephone line for an office, phone repairs, phone upgrades, reset default PIN, etc.

Common Questions - This section answers many of questions you may have about the new phone system.