Welcome to the VSU Service Desk

VSU Service Desk is designed to allow the faculty, staff, and students of the university to create and track requests for assistance. You can access the VSU Service Desk using the button below.service desk portal

  • All web forms have been migrated into VSU Service Desk and can be filled out once logged in.
  • If sending an email to solutions@valdosta.edu, you must send that email from a VSU Email account. We cannot receive emails from non-VSU email accounts. If you are not sure of what your VSU Email account information is, call the IT Helpdesk at 229-245-4357.

Login to service desk

Forgot your Computer Login (Active Directory) Username / Password?
Use the Password Reset Tool.


  • Create incidents for VSU computing equipment or accounts.
  • Check the status of and update incidents.
  • Check for announcements regarding any VSU IT services.
  • Guest can use the following account to view these notifications:
    Username: vsuguest
    Password: guest