Tutors may be added to the system at any time.
In addition to the free tutoring the Student Success Center provides for VSU students, we also offer one-on-one tutoring to the local community. This service can be provided off campus, at a mutually agreed upon place by the tutor and tutee (we recommend a public location such as a public library or the university library). Community tutoring cannot occur in the Student Success Center.
All Community Tutoring sessions cost $25.30 per hour. Of this, $15/hour goes to the tutor for the session and the additional $8/hour goes to the center for providing training, certification, and credentialing to the tutor and $2.30/hour goes to the vendor for hosting the site.
All tutoring must occur outside of the Student Success Center. Location should be in a mutually agreed upon location between tutor and tutee.
Badges that indicate training and experience
The scheduling software provided through Tutor Matching Service allows for badges to be issued to tutors based on their qualifications. We encourage clients to familiarize themselves with each of the badges.
The Student Success Center's Tutor Training program has been certified by the College Reading and Learning Association (CRLA) as level 3 (the highest level attainable).
- VSU Trained: This indicates that the tutor has been recommended by at least two VSU faculty members, and has received at least 6 hours of face to face CRLA approved training.
- CRLA Level I Certified: This indicates that after completing the requirements for VSU Trained Tutor, the tutor has received at least 4 additional hours of CRLA approved training, and has completed at least 25 hours of actual tutoring.
- CRLA Level II Certified: This indicates that after completing all requirements for CRLA Level I Tutor, the tutor has completed 10 additional hours of CRLA approved training, focused on supporting diverse types of students and supporting students better within their subject area(s). The tutor has also completed at least an additional 25 hours of tutoring, bringing their total to at least 50 hours of tutoring.
- CRLA Level III Certified: This indicates that after completing all requirements for CRLA Level II Certified Tutor, the tutor has completed 10 additional hours of CRLA approved training, focused on Student Success Center operations and mentoring and leadership within the tutor profession. The tutor has also competed at least 25 additional hours of tutoring, bringing their total to at least 75 hours of tutoring. Most Certified Master Tutors have participated in training other tutors. This is the highest level of certification any tutor can achieve.
Feedback and Refunds
Your feedback is important to us as we constantly strive to improve our services. You are encouraged to provide feedback using the following procedure:
- Feedback forms within Tutor Matching Service (TMS): After each session, TMS will ask you to rate the service you received. This rating is important to other students who are trying to determine which tutor they would like to work with.
The Student Success Center and Tutor Matching Service provides a 100% guarantee on the quality of the services provided. This means that you have up to 48 hours after the tutoring session to request a full refund if you feel that the services provided were unsatisfactory. Requests for refunds are processed through TMS.
- Transportation to and from all tutoring sessions is the client's responsibility.
- Neither the Student Success Center nor the tutors can guarantee any grade based on working with a tutor.
- Tutors are expected to maintain academic integrity.
- Tutors not associated with the Student Success Center may not post their services on the Tutor Matching Service site. Only tutors with one or more badges from the Student Success Center have been trained and supervised to the standards of the Student Success Center badged tutors.
Langdale Residence Hall
1500 N. Patterson St. Valdosta, Georgia 31698
(ground floor, Look for red awning)
1500 N. Patterson St.
Valdosta, GA 31698
- Mon-Thur: 9:00am - 7:00pm
Fri: 9:00am - 3:00pm
Sunday: 3:00pm - 7:00pm