Home > Public Services > Distance Learning > Vista > Frequently Asked Questions
Frequently Asked Questions
Top Seven
AOL
Assignment
Browser
Chat Room
Course (section) Issues
- Why can't I see my course?
- Can I hide sections from previous semesters in the "My WebCT" course list?
Errors Messages
- Why are buttons missing?
- I got an Unexpected System Error!
- When I send a Mail message it says "invalid receipient".
- Why didn't someone receive a Mail message in their email account?
- I get a File Missing error.
Export
- (Instructors) How do I export an assignment to another course?
- (Instructors) How do I export a learning module to another course?
Files
Help
HTML (Web Pages)
Import
- (Instructor) How do I import an assessment from another course?
- (Instructor) How do I import a learning module from another course?
Java
Login Issues
- Why can't I log in?
- When I login, I get kicked back to a list of Institutions.
- After a short time, I get logged out of Vista.
- Why doesn't AOL work?
Microsoft Office
- Why do my Office 2007 files appears as Zip files in Vista?
- Why can't I open a Microsoft Office file sent to me by an instructor (or students)?
Microsoft Word
- How do I convert a Word Document into a Web Page?
- I have Word 2007. How do save it in Word 97-2003 format?
Slowness
Having Other Problems?
Many issues can be corrected using WebCT's Browser Tips & Troubleshooting.