Home> Public Services > Distance Learning > VSU Vista > Common Questions and Solutions
Common Questions and Solutions
Popular Questions
- What is VSU Vista?
- What are the recommended minimum requirements?
- How do I get started with VSU Vista?
- How do I get help?
- Why can't I see my course?
- Why doesn't AOL work?
- Why can't I attach files, send mail, or post discussions?
- Why can't I download files?
- Why can't I enter a Chat Room or Whiteboard session?
- Can I hide sections from previous semesters in the My Courses list?
- Why can't I open a Microsoft Office file sent to me by an instructor (or students)?
- Why do my Office 2007 files appears as Zip files in Vista?
Login Issues
- Why can't I log in?
- When I login, I get kicked back to a list of Institutions.
- After a short time, I get logged out of Vista.
- Why doesn't AOL work?
Errors
- My browser crashes!
- Why are buttons missing?
- I cannot add an attachment to an mail or discussion message.
- I got an Unexpected System Error!
- When I send a Mail message it says "invalid receipient".
- Why didn't someone receive a Mail message in their email account?
- Why doesn't the chat work?
- I get a File Missing error.
- Attachments will not open.
- HTML Creator does not turn on.
Having Other Problems?
Many issues can be corrected using WebCT's Browser Tips & Troubleshooting.