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Report Electronic Resource Connection Problem

Form Purpose: To report a problem connecting to an electronic resource, please fill in this form as completely and accurately as possible.

IMMEDIATE HELPFUL HINTS: Try logging into the Anywhere Library Access with your BlazeNet account and then access the problem electronic resource or read the Technical Problems FAQ.  When in GALILEO, users are encouraged to directly report access problems via the the "Contact Us" link towards the top of the screen.   Forget Password? (BlazeNet) Help
*Required fields.
*Which electronic resource were you trying to use?
Are you trying to connect from off-campus? Yes No
If you are connecting from off-campus, what is your Internet Service Provider?
Where did the access problem occur?
What happens when you try to connect? (Please type in any error message you receive explaining when or at what point and otherwise include as much detail as you wish.)
*Name:                         Best way to reach you:
*E-mail Address:                         Daytime Phone:
Security Image
The security image is necessary for comment receipt and deters spam.
   
Alternately, you may email Automated Services directly at automation@valdosta.edu.

Service Phone Staff Name Email
Automated Systems 229-333-5868
Tech Support Request Form
Service Head 229-333-5872 Crawford, Sherrida crawford@valdosta.edu

229-259-7754 Dodson, Lyle lrdodson@valdosta.edu

229-333-5868 Taylor, John pjtaylor@valdosta.edu

229-259-7753 Watson, Keith kawatson@valdosta.edu

229-333-5868 Williams, Brett bawillia@valdosta.edu

Ask Us (Chat Now), Tell Us about the Library web site.    This document last modified Tuesday, 05-Aug-2008 20:10:34 EDT  Staff