Home > Administrative Offices > Information Technology > Helpdesk > Guides > E-mail Clients Tutorial > Outlook 2007 > Adding @valdosta.edu to the Safe Senders list
Adding @valdosta.edu to the Safe Senders list
Symptoms:Mail from Valdosta State University e-mail addresses is being sent to your Junk Mail folder.
Cause:While we recommend Outlook as an e-mail client, we do not run a university-specific version of Outlook 2007. Thus, Outlook 2007 will treat mail from VSU e-mail addresses like e-mail from non-VSU e-mail address. Thus, it applies the same junk mail filter rules, such as filtering for short e-mails or e-mails without titles, to e-mail from VSU addresses. To prevent this from occuring, please take the steps listed below:
Step 1:Open Microsoft Outlook.
Step 2:Click on the Tools menu and then click on Options.
Step 3:Click on the Junk E-mail button.
Step 4:Click on the Safe Senders tab.
Step 5:Then click on the Add button. In the box type in @valdosta.edu. Then, click OK.
Step 6:Click OK.
Step 7:Click OK again.
Congratulations!You have successfully added the @valdosta.edu domain to your Safe Senders list. This will ensure that e-mail from Valdosta State University e-mail addresses will not be accidently placed in your Junk Mail folder. If you have problems when trying these instructions, or if you have other questions concerning your VSU e-mail account, please contact the Information Technology Helpdesk at 229-245-4357 or send an e-mail to helpdesk@valdosta.edu.
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