Home > Administrative Offices > Information Technology > Helpdesk > Adobe Acrobat Professional Tutorials > Removing Password Protection from a PDF File
Removing Password Protection from a PDF File
Step 1:
When you open a password-protected document, you will be prompted to enter the Document Open Password.
Type it into the Enter Password: field.
Then, click the OK button.
NOTE: If you do not know the Document Open Password, please contact the original creator of the document, as without it, you will not be able to proceed with these steps. As this is set by the document creator, the Helpdesk would not have a record of these passwords, nor would we be able to assist you in removing the password without knowing the existing password.
Step 2:
Click the Advanced menu.
Then, pan over Security.
Finally, click Remove Security.
Step 3:
When you do so, you will be prompted to enter the Permissions Password. This is a separate password from the Document Open Password.
Type it into the Enter Password: field.
Then, click the OK button.
NOTE: If you do not know the Permissions Password, please contact the original creator of the document, as without it, you will not be able to proceed with these steps. As this is set by the document creator, the Helpdesk would not have a record of these passwords, nor would we be able to assist you in removing the password without knowing the existing password.
Step 4:
You will be prompted to verify whether or not you wish to remove security.
Click the OK button.
Step 5:
Click the File menu.
Then, click Save.
Congratulations! You have successfully removed password protection from your document.
If you have problems when trying these instructions, or if you have other question concerning your Adobe Professional, please contact the Information Technology Helpdesk at 229-245-4357 or send an e-mail to helpdesk@valdosta.edu.