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Help Request Forms

The following web forms can be used to submit an online help request. To ensure expedient resolution of your request, please ensure that you are using the form that best matches the issue you are encountering.

Please bear in mind that some issues are not handled by the IT Helpdesk. For these cases the contact information for the responsible department is listed on this page.

Forgot your username or password?

Forgot your password?

Need technical assistance?

Technical Assistance

Password Assistance for:
- Blazenet (E-mail Account)
- Hallnet (Campus Wireless Network)
- Novell (Employee Computer Login)
- Active Directory (Employee Computer Login)
- BlazeVIEW / WebCT (Online Courses System)
- FTP (Personal Web Page Account)
Banner (Registration)
- Handled by the Office of the Registrar
- 229-333-5727, registrar@valdosta.edu
Employee Self-Service (Employee Benefits and Payroll)

Campus Lab Printing "Unassigned Privilege" Errors
- Handled by the VSU 1Card Office
- 229-259-2593, onecard@valdosta.edu
Hallnet Technical Issue Report
Hallnet Gaming Device Approval Request
Peoplesoft Financials Expenses Module (Employee Re-imbursement)
BlazeVIEW (Online Classes)
General Help Form (Other Technical Issues)
- Note: Non-VSU owned computer repair is handled by the VSU Techshop, rather than the IT Helpdesk.