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Certification Courses

Supervisory Certification Program

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Prior to beginning the program all participants must complete an application. If you are not currently a supervisor, but would like to participate, you must also submit two letters of recommendation.

Audience
This curriculum program is intended for frontline supervisors (manages individual contributors) and mid-level managers (manages other managers).

Program Structure
This program provides two tracks depending on your level of supervision. Frontline supervisory certification has 6 required core courses and management certification has 7 required core courses along with advanced assignments. Both have a minimum of 18 hours of elective classes (selected based on the needs of each individual). A program participant must complete all core courses and elective hours in order to graduate. Certification is provided by Valdosta State University Continuing Education Department.

Cohort size - minimum of 8 and a maximum of 20 individuals per class.

All courses are designed using Adult Learning Principles and contain elements of group discussion, homework assignments and a pass/fail test after each course. Tests will not only assess knowledge learned but skills and
abilities demonstrated. Some course content will be delivered online.

Core Curriculum - General Schedule
Electives- Schedule Varies

Fall Semester
Foundations
HR 101

Spring Semester
Strategic Planning 101 (mid-level manager)
Communication & Conflict Management Skills
Developing & Leading Others

Summer Semester
Customer Service: Management Issues & Strategies
Leading a Diverse Workforce

Documenting Effectiveness
Working Smarter, Not Harder
Retention Strategies for Managers
How to Hire the Right Person
Workplace Violence
Building a Team and Motivating Your Workforce
Budgeting & Financial Management
FISH: Energizing Your Workplace
Handling the Difficult Employee
Guiding Your Staff Through Change
Making Meetings Work
Business Writing & Presentation Skills
Leadership Skills
Performance Management
Crisis Prevention Intervention (CPI)
Special Topic: The Middle Manager Challenge
Secrets to Being Happy at Work
Employment Law (WebCT)
Managing for Results

If you have any questions, please call our office at 259-5105, or send us a message.