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Certification Courses

Administrative Assistant Certification Program

Register
Please register for the Administrative Assistant Certification Program (AACP) by completing the application and returning the form to our office.

Program Description:

The Administrative Assistant Certification Program (AACP) is a two-track certification process designed for all levels of administrative assistants to learn best practices and develop skills that will be beneficial in their current position.  The Professional Certification includes 11 fundamental courses that are of high interest and beneficial to administrative specialists in their current service areas.  The Specialist Certification includes 9 specialized courses intended for specific administrative job functions and continuous professional growth. 

Program Format

The AACP was developed based on input provided by administrative assistants and supervisors.  The AACP courses are delivered in a combined format which includes face-to-face, online training (BlazeView), and online self-paced tutorials (Microsoft Skills) to provide the best learning opportunities while having minimal impact on the working day.  Several classes are offered each semester, whereas some classes are available “on demand” via BlazeView. The Microsoft Skills tutorials are available online for the students to access at their convenience.

Course Curriculum

Professional Track

Specialist Track

  • Navigating the Personality Maze
  • Proofreading & Grammar Review
  • Organization and Time Management
  • Who Moved My Cheese
  • Diversity 101
  • Conflict & Collaboration
  • Campus P.R.I.D.E.
  • Assertiveness Communication
  • Listening & Interpersonal Communication
  • Managing Student Workers
  • Teamwork & Motivation
  • Business Writing & Minute Taking
  • University Policies & Procedures
  • How to Be Happy at Work
  • Business Etiquette & Professionalism
  • Diversity 102
  • Microsoft Skills – Level 1
  • Microsoft Skills – Level 2
  • Adobe Acrobat and Online Forms

  • Career Planning & Development

If you have any questions, please call our office at 259-5105, or send us a message.