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Home > Administrative Offices > Finance and Administration > Financial Services > Student Services > Fee Payment FAQ

Financial Services

Fee Payment FAQ

Will I receive a bill?
Invoices are ONLY mailed to those students who do not have adequate financial aid or other payment posted to their account.  Those invoices are mailed to the permanent address for fall semester and to their local address for spring and summer semesters.  Student email notices are sent via their VSU email account, as well, reminding them of the upcoming fee payment deadline date. We will automatically validate your schedule if financial aid covers the charges on your account. We will send an invoice to those students who are pre-registered but not yet validated approximately two weeks before the fee payment deadline. This invoice will give you a detailed explanation of all charges and credits posted to your account and the balance due. Those students who have already paid will receive a notice stating that they have been validated but it will not give a detailed description of their account.

What if I need a print out of my bill?
Students can access their student account at the Banner registration website at anytime. To print a copy of your bill, follow the links for registration and then click on “View Account for a Term”. You can do this at the time of registration as well. We will also be happy to provide this to you at any time at the Bursary or you may call 1-229-333-5718, 333-5719 or 333- 5725 and we will mail a statement to you.

How can I pay?
VSU offers a variety of methods for paying fees ranging from web checks, web credit card payments to person-to-person service at the Bursary. Please visit the “How to Pay Fees” page for more information If you have further questions, please contact the Bursary at (229) 333-5718 or 5719 or 5725.

What if I have Financial Aid?
You can check the balance of your student account on the Banner registration site or by phone to see if your Financial Aid has applied. If the amount due is negative, just sit back and wait for your check to be mailed or for your direct deposit. Please check the Registration Guide on the Banner Registration site and the Financial Services web page for check disbursement date. You will get a notice stating we validated your classes. If the amount of aid does not cover your charges, you will need to pay by one of the methods indicated above. If you expected more aid, call Financial Aid immediately at (229) 333-5935 to see what you need to do!

What is my “student account”?
It is a historical record of all your VSU charges and payments. An excess is the remaining money left over after your charges have been paid. Excess money is cleared from each student account once a week and is given to you in the form of a refund check or directly deposited into your checking account if you have made those arrangements.

What is Direct Deposit?
Instead of having excess/refund checks mailed to them, students can opt to have the excess amount deposited directly into their checking account by filling out a Direct Deposit Authorization Form (PDF format) at the Bursary, in the Financial Aid packet or on the VSU web site and attaching a voided blank check. (If you want it deposited into your parent’s account, please include a note stating that with your signature.) Then bring or mail it to the Bursary. Direct Deposit will stay in effect until the student either cancels it in writing or doesn't attend for several semesters.

Can I take money out of my student account?
No, when there is excess, a check or direct deposit will automatically be generated and mailed or directly deposited into your account if requested.

I didn’t get a check, why?
First, review your student account activity at the Banner Registration website. The most frequent reasons for not receiving a check are (1) You have a loan for just one semester in which half of the loan is disbursed at the beginning of the semester and the other half will be disbursed after mid-term. If half of your loan is not enough to cover your fees, any excess might not be generated until mid-term. (2) All of your Fin. Aid might not be processed. For more information, you can contact the Financial Aid office at 229-333-5935. (3) Your check was mailed but hasn’t been delivered to you yet. For more information, you can contact the Bursary at 229-333-5725.

I’m supposed to have received a check, but I haven’t received it yet? How do I request a stop payment?
Ten days must pass from the day the excess/refund check was mailed before a stop payment request can be made. Come to the Bursary with your student ID and fill out a stop payment form OR if you are out of town, mail/fax a request. Please send your name, address, phone number and student ID number in the request and sign it. If the stop payment has to be done due to (1) incorrect address at the Registrar’s Office, or (2) you received the check and lost it, or (3) VSU re-mailed it and it was lost in the mail, etc, a stop payment fee of $10 will apply.

How do I get money out of my FLEX account?
Go to the 1Card Services Office to fill out a form and it will be mailed to you, usually within 2 weeks of signing the form. Presently, only one refund is allowed per semester. For more information regarding your FLEX account, you may call 1Card Services at 229-259- 2593.

May I pick up my excess/refund check?
No. Checks are automatically mailed.

 

Steps to Pay Online

1. Go to the VSU website: www.valdosta.edu
2. Directly under the picture of the school (the picture is located at the top of the page), there is a black taskbar labeled with “prospective students, current students, etc.” Click on “BlazeNet.”
3. This page has list of directories on the left hand side of the screen. Click on the second option labeled “Banner Web.”
4. On this page, directly in the center of your screen see “Login” typed in red. Click on it.
5. You are now at the login page. Here, you will need to put your student’s id number (starts with 870) and put their password into the correct boxes. Please make sure you have the correct number and password before attempting this. The student can be locked out of the system if there are too many incorrect attempts.
6. You may be prompted to a screen referencing the Hope Book Fund and Title IV Financial Aid Funds. To sum up what this screen reads: In order for you to avoid out of pocket charges, you have the option of accepting or declining the Hope Book Fund to pay the remainder of the student’s tuition. Also, any Financial Aid the student receives this semester may be used to pay any fees or charges that were not paid during the last semester or that were accrued in between the semesters. You must accept or decline this also.
7. Next you will be directed to the Main Menu.  Here you will see two options listed on the screen. One is “Personal Information” and the other is “Student Services & Financial Aid.” Click on “Student Services & Financial Aid.”
8. Again, you will see links listed on the left hand side of the screen. Click on “Registration.”
9. This is the “Registration” screen. Click on “View Account and Pay by Credit Card.” This is the 3rd link from the bottom.
10. You will then have to select the term to pay for. Hit submit.
11. This next page shows a list of all the items that are being charged to the account. It will also show a listing of the payments that has been posted to the student’s account (usually financial aid).
12. At the bottom of the screen, you will see two links: Credit Card Payment and Account Summary by Term. Click on Credit Card Payment.
13. This is where you will put your credit card information. Please double check all information that is put on this form to make sure it is correct. Hit “Submit Payment.”
14. Please wait for “confirmation page” and print. If confirmation does not appear, please review your student account for the payment.
15. Please do not hit the “back button.” This will cause an error and NOT credit your account (Possibly not paying for your schedule and will result in course cancellation).