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Financial Services Customer Survey

This form should be used to provide feedback and comments for services received from Financial Services employees. Please include comments where you rated "poor" answers. We wish to provide improved service based on your experiences. Thank you for taking time to comment and improve on our services!

Employee (if known):
1. Were you treated in a polite manner:
Poor Below Average Average Above Average Excellent
2. Were we responsive to your questions:
Poor Below Average Average Above Average Excellent
3. Did we understand your needs:
Poor Below Average Average Above Average Excellent
4. Did we provide assistance in a timely manner:
Poor Below Average Average Above Average Excellent
5. Overall, how would you rate our performance?
Poor Below Average Average Above Average Excellent
6. Please add comments especially for any area you have rated as" poor"

7. Additional comments:

Please type in the text you see below: