Valdosta State University > Continuing Education > Online Courses > Business & Management

Business & Management

For more information, click on a class title below or scroll down the page

      Accounting Fundamentals
      Accounting Fundamentals II
      Introduction to QuickBooks   2009 or 2010
      Introduction to QuickBooks 2011
    QuickBooks Payroll 2009 or 2010
    QuickBooks Payroll 2011
      QuickBooks for Contractors 2009 or 2010
      Introduction To Business Analysis
      Creating a Successful Business Plan
      Learn to Buy & Sell on eBay
      Get Paid to Travel
      Professional Sales Skills
      Managing Customer Service
      Mastery of Business Fundamentals
      High Speed Project Management
      Project Management Applications
      Project Management Fundamentals
      Start and Operate Your Own Home-based Business
      Starting a Nonprofit
      Starting a Consulting Business
      Successful Construction Business Management
      Supervision and Management 1
      Supervision and Management II
      Supply Chain Management Fundamentals
      Total Quality Fundamentals
      Six Sigma: Total Quality Applications
      Principles of Sales Management
      Understanding the Human Resource Function
      Wow! What a Great Event

Accounting Fundamentals

Demand for accounting professionals currently exceeds supply. If you're interested in increasing your financial awareness and accountability while also gaining a marketable skill, this course is for you. You'll learn the basics of double-entry bookkeeping, while also learning how to analyze and record financial transactions, as well as prepare various financial reports at the end of the fiscal period. Accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities will be discussed. We'll cover all the bases, from writing checks to preparing an income statement and closing out accounts at the end of each fiscal period. Suitable for either a small business or an individual household, this course is sure to increase financial awareness and accountability. (2.4 CEUs)

Requirements: Internet access, E-mail, Netscape or Internet Explorer Web browser, Acrobat Reader, and access to a calculator or adding machine.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
    Additional Information: Accounting Fundamentals

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Starting a Nonprofit

Do you dream of starting and running your very own nonprofit? This highly interactive, hands-on course is ideal for anyone who is interested in forming a new nonprofit, converting an informal group to tax-exempt status, or reorganizing an existing organization. It provides practical how-to information about incorporation, organization, and other issues pertinent to anyone involved with a nonprofit start-up.

No matter what level of experience you have, you're sure to find this unique course to be a valuable soure of useful strategies and industry-specific advice that you can put to immediate use. This clear and enjoyable course, taught by an industry veteran, will answer your every question, providing detailed instructions describing every step you'll need to take to establish and operate a successful nonprofit.

You'll learn how to incorporate, select a board of directors, write bylaws, craft a mission statement, obtain tax-exempt status, develop a budget, create a marketing plan, explore fundraising options, and more.

The course is also supplemented with useful checklists, worksheets, reading lists, and field trips to a wide variety of online resources. By the time you graduate, you will be well-prepared to meet the challenge of starting and operating a successful nonprofit.

Requirements:Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

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Accounting Fundamentals II

While it is true that accounting professionals are scarce, those with corporate accounting experience are even more rare. This course will build on the knowledge you gained in Charlene Messier's online Accounting Fundamentals course (or another introductory accounting course) to provide you with a solid understanding of corporate accounting practices.

In Accounting Fundamentals II, you'll explore such topics as special journals, uncollectible accounts receivable, plant assets, depreciation, notes and interest, accrued revenue and expenses, dividends, retained earnings, and various financial reports for corporations.

If you're interested in increasing your financial awareness and accountability while also gaining a marketable skill, this is the course for you.
(2.4 CEUs)

Requirements: Completion of Charlene Messier's online Accounting Fundamentals course (or equivalent experience), a calculator or adding machine, a printer, Internet access, e-mail, and the Netscape or Internet Explorer Web browser.

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QuickBooks 2009 or 2010 - Introduction

Please note the version (2009 or 2010) you wish to take on your registration form.

QuickBooks is designed for the small to midsized business owner who enjoys Quicken's ease of use but prefers a more traditional approach to accounting. In this QuickBooks class, you'll get the training you need to start using this accounting program to set up a chart of accounts, reconcile your checking account, create and print invoices, receipts, and statements, track your payables, inventory, and receivables, create estimates, and generate reports. Learn how this well-designed program can make it a snap to set up a chart of accounts, reconcile your checking account, create and print invoices, receipts, and statements, track your payables, inventory, and receivables, create estimates, and generate reports. You'll learn how to use QuickBooks 2009 to gain control over all financial aspects of your business!. (2.4 CEUs)

QB 2009 Requirements:
QuickBooks Pro 2009 or QuickBooks Premier Edition 2009 (please be sure to install this software on your computer before the course begins); Microsoft Windows Vista or XP; Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader). This course is not suitable for Macintosh users, nor for users of QuickBooks Online or QuickBooks SimpleStart.

QB 2008 Requirements:
QuickBooks Pro 2010 or QuickBooks Premier Edition 2010 (please be sure to install this software on your computer before the course begins); Microsoft Windows Vista or XP; Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader). This course is not suitable for Macintosh users, nor for users of QuickBooks Online or QuickBooks SimpleStart.

Please note the version (2009 or 2010) you wish to take on your registration form.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
     Additional Information: Introduction to QuickBooks 2009 , Introduction to QuickBooks 2010

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Introduction to QuickBooks 2011

Use the power of QuickBooks 2011 software to take control of your business finances!

In these lessons, you’ll learn how to set up a chart of accounts, pay bills, invoice customers, create receipts, and reconcile your checking account. In addition, you’ll discover how to track your accounts payable and receivable, manage your assets, control inventory, and generate estimates and reports.

This course is perfect for beginners or experienced QuickBooks users, and it’s also ideal if you’re a Quicken user who’s seeking a more traditional approach to accounting. As you build your abilities step-by-step in each lesson, you’ll be amazed at how quickly you master a wide range of accounting skills that will save you time, effort, and money. (2.4 CEUs)

Requirements: You will need QuickBooks Pro 2011 or QuickBooks Premier Edition 2011 (please be sure to install this software on your computer before the course begins); Microsoft Windows 7, Vista, or XP; Internet access, email, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

The Enterprise version of the software can also be used for this course. However, this course is not suitable for Macintosh users, or for users of QuickBooks Online or QuickBooks SimpleStart.

Note: While this course is based on the U.S. version of QuickBooks, users of the Canadian and Australian versions will be supported in the Discussion Areas.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
     Additional Information: Introduction to QuickBooks 2011

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Performing Payroll in QuickBooks (2009 or 2010)

Please note the version (2009 or 2010) you wish to take on your registration form.

Preparing payroll in any small business can be a daunting task. Whether you have one employee or 20, the federal and state requirements are often the same. By using the payroll feature in QuickBooks 2007 you can create paychecks, pay tax liabilities, and generate dazzling payroll reports with little effort.

In this course, you'll learn the steps you need to follow to properly set up your payroll system in QuickBooks—from accessing information on the Internal Revenue Service Web site to creating a new employee, from tracking time and job cost data to generating required forms and reports. If you're already using the QuickBooks payroll feature, this course even includes troubleshooting tips and solutions for common problems and mistakes! (2.4 CEUs)

QB 2009 Requirements:
Intuit's QuickBooks Pro 2009 for Windows or QuickBooks Premier 2009 for Windows (software must be installed and fully operational before the course begins); Microsoft Windows 2000, XP, or Vista; Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

QB 2010 Requirements:
Intuit's QuickBooks Pro 2010 for Windows (ASIN: B002KINCSW) or QuickBooks Premier 2010 for Windows (ASIN: B002KINBYM ) (software must be installed and fully operational before the course begins); Microsoft Windows 2000, XP, Vista, or version 7; Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

The Macintosh, Simple-Start, and Online versions of QuickBooks are not supported in this course. Also, please be aware that this course covers only United States payroll procedures. Canadian (or other countries’) payroll procedures are not supported in this course.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
     Additional Information: Performing Payroll in QuickBooks 2009, Performing Payroll in QuickBooks 2010

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Performing Payroll in QuickBooks 2011

Are you daunted by the challenge of preparing a payroll? Don’t be—because you can easily cut this task down to size with QuickBooks 2011!

No matter what size your business is, federal and state payroll requirements can be frustrating and confusing. But the payroll feature in QuickBooks 2011 allows you to create checks, pay liabilities, calculate payroll taxes and withholding, and generate reports with little effort.

In this course, you’ll master all the steps for setting up your payroll system. You’ll learn how to access IRS information, create entries for new employees, and enter employee time and job cost data. And what about all those required forms and reports, from W-2s to Federal forms 940 and 941? No problem—they’re a cinch when you have the power of QuickBooks on your side.

Packed with step-by-step instructions and practical activities, these lessons will give you the hands-on training you need to feel confident using your new accounting skills. In addition, you’ll get troubleshooting tips and solutions for common problems and mistakes. Whether you’re new to QuickBooks or want to expand your skills, this course will teach you time-saving techniques that’ll make performing payroll a breeze. (2.4 CEUs)

Requirements:You will need Intuit's QuickBooks Pro 2011 for Windows or QuickBooks Premier 2011 for Windows. (Software must be installed and fully operational before the course begins.)

You will also need Microsoft Windows 2000, XP, Vista, or version 7; Internet access; email; the Microsoft Internet Explorer or Mozilla Firefox Web browser; and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

The Macintosh, Simple-Start, and Online versions of QuickBooks are not supported in this course. Also, please be aware that this course covers only United States payroll procedures. Canadian (or other countries’) payroll procedures are not supported in this course.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
     Additional Information: Performing Payroll in QuickBooks 2011

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QuickBooks for Contractors - 2009 or 2010

Long Description:

Contractors have many unique bookkeeping needs, so we've designed this course from the ground up specifically for the construction industry.

In this six-week course, you'll learn how to use the Premier Contractor Edition of QuickBooks to run your business more efficiently. Lessons are clearly illustrated and include clear step-by-step instructions written in plain language so you can get hands-on practice with the features that you're sure to use on a daily basis. You'll discover how to create custom and professional-looking contract estimates, and you'll learn the different methods you can use to bill your clients, including how to use the QuickBooks progress invoicing and job-costing features.

You'll find out how to deal with tricky situations, like change orders and retainage requirements, and you'll learn how to properly set up accounts, items, customers, and jobs. All along the way, you'll learn how to avoid many of the big and often costly mistakes contractors commonly make with QuickBooks. Finally, you'll learn how specific transactions impact all your various accounts, and even some techniques to protect your business from fraud, prepare for tax time, and generate useful and dynamic reports. (2.4 CEUs)

Requirements: QuickBooks Premier 2009 for Windows or QuickBooks Premier 2010 for Windows, Microsoft Windows 7, 2000, XP, or Vista, Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

QuickBooks Software must be installed and fully operational before the course begins. When installing the software, be sure to select the contractor's edition. QuickBooks Pro 2009 for Windows or QuickBooks Pro 2010 for Windows is acceptable for this course, but please be aware that the Pro version is missing certain features that are only available in the Contractor's Edition used in this course. The Macintosh, Simple-Start, and Online versions of QuickBooks are not supported in this course.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
     Additional Information: QuickBooks 2009 for Contractors or QuickBooks 2010 for Contractors

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Introduction to Business Analysis

Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. The days of making critical business decisions by instinct or coin toss are long gone. If you are planning a career in business, you cannot afford to miss this course!
(2.4 CEUs)

Requirements: Internet access, E-mail, Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Introduction to Business Analysis

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Creating a Successful Business Plan

Turn your business ideas into a solid plan for financing and long-term success. Committing your idea to paper in the form of a business plan not only increases your chances of obtaining financing, but also in keeping your business strategically focused. With the support of your instructor and a network of like-minded students, you'll work through all of the major components of a business plan and emerge with your first draft in hand. And most importantly, you will have completed the first--and most difficult--step on the path to small business success.
(2.4 CEUs)

Requirements: Internet access, E-mail, Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Creating a Successful Business Plan

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Managing Customer Service

As a manager, you probably interact with customer service personnel every day. But are you empowering your organization with quality customer service suggestions? In this six-week online course, you'll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As an added bonus, you'll unlock the power of leading by example and setting new trends for customer service in your growing business.

You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks.

Requirements: Internet access, e-mail, and Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Managing Customer Service

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Learn to Buy & Sell on eBay

Online auctions match buyers with sellers in a global marketplace for almost any item. If you've ever dreamed of working from home or just earning extra income by buying and selling goods online, our experienced instructors will guide you every step of the way. You'll learn how to create titles that get noticed, how to craft advertising copy that sells items quickly and for top dollar, and how to create and upload photos of the items you are selling. You'll also learn how to safely conduct financial transactions, how to accept credit card payments, and how to pack and ship any item hassle-free. If you're a buyer, you'll learn how to value almost any item up for auction, how to get the best possible price, how to protect yourself against fraud, and how to compete effectively against other bidders.

Requirements: Internet access, E-mail, Netscape or Internet Explorer Web browser

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Learn to Buy and Sell on eBay

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Get Paid to Travel

If you love to travel and enjoy working with individuals, tour directing may be the career for you! As a professional tour director, you can be hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there’s plenty of opportunity working with local tour operators, destination management companies, and receptive services. You’ll find it challenging, exciting, rewarding, and with never a dull moment!

You’ll learn the how-to of tour directing for part-time and full-time careers. You will gain detailed insight on the job responsibilities of a professional tour director including procedures for group airport check-ins and arrivals, hotel and motor coach procedures, tour briefings, narration, and documentation. Other topics covered include how to deal with tour members, tour safety, and how to handle emergencies effectively. In addition, you’ll also learn about career opportunities that are available for local, domestic and international tour directors, how to locate employers, how to get experience, and most importantly how to get hired. Tourism is the fastest growing industry in the world. Learn how to be part of it today! (2.4 CEUs)

Requirements: Internet access, e-mail, and Netscape or Internet Explorer Web browser. The career is open to all ages. In fact, maturity is often an asset. The main requirement for the business is being able to perform the duties of a tour director, which are taught in this class. The tour director should have energy, good health and have the patience to assist the general public.

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Professional Sales Skills

Today, there are no shortages of opportunities for skilled salespeople. In good times or bad, companies never stop looking for sales representatives that can help them meet their financial goals. If you've always dreamed of becoming successful in sales, this course is exactly what you need. You'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and more! (2.4 CEUs)

Requirements: Internet access, e-mail, Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Professional Sales Skills

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Mastery of Business Fundamentals

Are you interested in acquiring practical business experience in strategic planning, management, and finance without enrolling in an MBA program? This course is for you! You'll understand the significance of strategic planning and discover how external and internal environmental factors affect an organization.

You'll learn about various organizational structures and determine how to use leadership, motivation, and control for maximum impact. You'll understand how successful organizations use performance measurements to stay on track.

You'll also master the fundamentals of accounting and increase your knowledge about key financial terms, cash flow management, financial statements, and cost control. You'll learn the difference between financial and cost accounting.

You'll discover various financial investment models and you'll learn the basics of financial planning and budgeting methods. You'll even gain an understand the basic principles of business law, contracts, and the principal-agency relationship. And you'll explore the forms of business organization and learn about ethics and organizational politics. (2.4 CEUs)

Requirements: Internet access, e-mail, and Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Mastery of Business Fundamentals

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High Speed Project Management

With accelerated schedules driving many technology projects today, the smart project manager must rapidly retool their skill set. This course offers a breakthrough model for dealing with the realities of managing projects at supersonic speeds. Learn to meet and win the challenges of
truncated timelines, short-staffed project teams, skimpy budgets and crippling risks. (2.4 CEUs)

Requirements: Internet access, e-mail, Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: High Speed Project Management

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Project Management Applications

Increase your value to your employer by discovering and mastering essential quantitative and qualitative project management applications.

A successful project begins with process definition, data collection, and the scoping of project requirements. Every project ends with a motivated project team able to accomplish objectives on time and within budget. Winning projects rely on accurate cost and time estimates, identification of the critical path, and use of tracking and control tools.

In this course, an experienced Project Management Professional will teach you the same powerful tools and techniques that experienced project management professionals rely on every day.

You'll increase the probability of project success by mastering the tricks of the trade: Earned Value Performance Measurement, Gantt Charts, Network Scheduling, Work Breakdown Structure, and Cost-Volume Analysis.

You'll become proficient at recruiting project team members and empowering them to succeed. You'll understand the stages of team development, and you'll gain skills in developing and motivating team leaders. You'll learn how to understand and relate to an organizational culture and the differing characteristics of its work groups.

You'll also learn about project software, statistics, change management, processes, and estimating. And you'll gain valuable experience with project planning, control and data analysis tools.

The course also includes essential information that will help you prepare for the Project Management Professional (PMP) examination. Certification Magazine identified PMP Certification as "the highest-paying certification" in 2003. (2.4 CEUs)

Requirements:
Completion of Project Management Fundamentals (or equivalent experience). Internet access, e-mail, and Netscape or Internet Explorer Web browser.

Required text:
A Guide to the Project Management Body of Knowledge
Project Management Institute, 2000
ISBN: 1880410230

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Project Management Applications

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Project Management Fundamentals

There are more projects occurring today than at any time in history. Organizations initiate projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Unfortunately, most organizations do not manage projects well, creating an unprecedented demand for project management practitioners.

If you're organized, perceptive, detail-oriented, and an excellent communicator, you just might have what it takes to succeed in the fast-growing field of project management.

In this six-week course, an experienced Project Management Professional will help you master the essentials of project management. You'll become an indispensable member of your project team by discovering and mastering the critical concepts you need to plan, implement, control and close any type of project.

You'll learn about project politics and ethics, project measurements, and project closure. You'll be able to develop all fourteen sections of a project plan, you'll become comfortable with the project management body of knowledge, and you'll develop a variety of powerful techniques to generate project ideas.

If you're new to project management, this course will provide you with the essential information you'll need to prepare for and complete your first project. If you're an experienced project manager, this course will make you more valuable to your employer by increasing your skills and competencies. (2.4 CEUs)

Requirements: The student must have Internet Access, e-mail, and a Netscape, AOL, or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Project Management Fundamentals

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Start and Operate Your Own Home-based Business

Home-based businesses are the hottest business trend of the decade! Learn how to be your own boss and eliminate the stress of having a job. The benefits of working from home are endless! Earn what you deserve, be independent, have tax deductions, do away with traffic, office politics and more! Learn how to develop the entrepreneurial qualities - motivation, discipline, creativity - that you will need to succeed! This class is a great way to start your own business or enhance the one you already have. (2.4 CEUs)

Requirements:
Internet access, E-mail, Netscape or Internet Explorer Web browser

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Start and Operate your own Home-Based Business

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Starting a Consulting Practice

Do you have training or knowledge that could be useful to others? Have you ever considered providing consulting services based upon your background? This course is designed to help those who wish to set up a consulting practice get started. Students will learn the complete process of starting and operating a consulting practice. The course will begin with students completing several surveys and assessments designed to help them pinpoint the best consulting services to offer. The course then progresses into the business start-up process including issues such as licensing and legalities. Students will then develop a complete business plan for their consulting firm that details finances, pricing policies, contracting, and marketing. The course concludes with a discussion of record-keeping and tax concerns. There will also be an online discussion area where students and the instructor can exchange valuable business ideas and resources. The instructor will keep students updated by citing resources such as books, periodicals, and organizations designed to help small businesses.
(2.4 CEUs)

Requirements: The student must have Internet Access, e-mail, and a Netscape, AOL, or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Starting a Consulting Practice

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Fundamentals of Supervision & Management I

If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this
course will help you master the basics of business by learning the language of management.

You will learn how to make a successful transition from employee to
manager and you'll learn how to manage your time so that you can deal with the constant demands of a managerial job.

You will learn the skills required to delegate responsibility and motivate your employees. A large part of a manager's job involves getting things done through other people, and this course will help you understand how to influence and direct other people's performance.

Finally, you will learn how to solve problems and resolve conflicts so you can accomplish your job more effectively.
(2.4 CEUs)

Requirements: Internet access, E-mail, Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Fundamentals of Supervision and Management

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Fundamentals of Supervision & Management II

What does a supervisor or a manager need to know? Have you ever felt technically prepared for a supervisor’s role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way.

In this six-week online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.

In addition, we will discuss how you can develop your interpersonal skills, by understanding and dealing with the various people issues that arise at work. We are going to show you how you can understand various personality traits--in yourself and in others--and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more.

You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you'll develop a plan of action to improve both your interpersonal skills and your work relationships. (2.4 CEUs)

Requirements: Completion of Fundamentals of Supervision and Management (or equivalent experience), Internet access, e-mail, and Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Fundamentals of Supervision and Management II

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Supply Chain Management Fundamentals

Supply chain management professionals play a key role in capturing customer demands, creating forecasts, developing schedules, ordering and managing inventory, controlling production orders, and maximizing customer satisfaction.

This course will help you succeed in the supply chain management field. You will learn which actions to take when confronted by almost any situation. You'll understand how to represent top management's interests on the shop floor, and you'll know how to translate such initiatives as strategic planning, sales and operations planning, and new product introduction into achievable, operational plans.

You'll understand all the necessary elements to fulfill the requirements of a formal supply chain cycle beginning with developing long-range production, sales, and capacity plans and ending with planning, implementing, and controlling daily manufacturing schedules. You'll master the fundamentals of supply chain management, including customer demand forecasting, master production scheduling (MPS), material requirements planning (MRP), capacity planning, and production activity control (PAC).

The course also includes essential information to help you prepare for internationally recognized supply chain and materials management certification examinations.
(2.4 CEUs)

Requirements: Internet access, e-mail, and Internet Explorer or Netscape or Firefox Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Supply Chain Management Fundamentals

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Total Quality Fundamentals

Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of non-quality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.

In this six-week online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees' abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.
(2.4 CEUs)

Requirements: Internet access, e-mail, and the Internet Explorer or Netscape or Firefox Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Total Quality Fundamentals

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Six Sigma: Total Quality Applications

Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming, Pareto charts, and critical to quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, checksheets, scatter diagrams, failure mode and effects analysis (FMEA), and force field analysis.

In this six-week online course, you will learn how to apply the DMAIC model each step of the way. You'll learn how to define, plan, implement, and close a Six Sigma project. You'll also know how to use process capability and how to apply lean thinking. And you'll understand the basics of advanced Six Sigma tools such as sampling, design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions.

This course will help you prepare for the internationally-recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).
(2.4 CEUs)

Requirements: Completion of Tony Swaim's Total Quality Fundamentals. Internet access, e-mail, and the Internet Explorer or Netscape or Firefox Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Six Sigma: Total Quality Applications

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Principles of Sales Management

Learn how to deliver superior sales-team results from a sales management veteran. This exciting six-week online course begins with a detailed examination of sales management's roles and responsibilities. The balance of the journey teaches you valuable tips, techniques and strategies for success and reinforces how critical planning is to successful sales management.

You will learn how to prepare and lead better sales meetings and how to resolve team conflict. You'll also learn how to develop sales plans and budgets, recruit and interview new sales professionals, and set team goals and objectives. Finally, you'll have mastered the art of sales training. At the end of this course, you will have almost all of the tools you'll need to effectively motivate and manage sales teams.

Requirements: Internet access, e-mail, and Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Principles of Sales Management

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Understanding the Human Resource Function

No matter what role we play in an organization, we are all affected by human resources. This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain. It will prepare both managers and business owners to handle basic human resource functions in a way that will ensure the best possible result. In particular, attention is given to the hiring process, including ways to locate quality employees in a competitive labor market. Employee rights and the legal side of the human resource field are also covered. (2.4 CEUs)

Requirements: Internet access, E-mail, Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Understanding the Human Resources Function

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Wow, What a Great Event!

Learn how to create and coordinate successful special events. Develop skills, find resources and gain confidence to plan and produce any size or type of event. This course reveals proven tips, tools, techniques, and procedures used by experts and master event planners to help you avoid embarrassing and costly planning errors or production mistakes.

You'll discover how to select the right suppliers for food, decorations, entertainment, and you'll learn how to effectively employ them within your own budgetary constraints. You'll get easy access to event industry information compiled by and for professional event planners. We'll even point you in the right direction to meet other event and meeting planners and to join a professional association or industry group. You'll be so excited with your newly gained confidence and expertise that you'll want to start planning your next event even before this course is over. (2.4 CEUs)

Requirements: Internet access, e-mail, and Netscape or Internet Explorer Web browser.

      Dates:Click here for schedule
      Time: At your convenience at home or by appointment at the VSU Continuing Education Computer Lab
      Location:Online
      Fee:$89
      Additional Information: Wow, What a Great Event!

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