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Student Complaint Procedure
Criticisms, comments, and suggestions regarding clinic operations should be discussed privately with the student’s academic advisor, the clinic supervisor, or the Director of On-Campus Practicum. For general issues, there is a clinic suggestion box in the student workroom.
The COE has an official student complaint procedure for issues regarding the student's academic program, faculty or other program issues. If a student has a concern, they are asked to use their professional skills to discuss the concern with the involved party (faculty, staff, other student, etc). If they feel that the issue has not been effectively resolved, they are asked to follow the chain of command, going to the Clinical Director (for on campus clinical issues) or to the Program Director (For academic or off campus clinical issues). If they continue to feel that the issue has not been addressed to their satisfaction they may make an appointment with the Department Chair. The COE has an appeals committee for academic issues and the student may bring their issue to this committee once they have followed the chain of command.