- Who is eligible for Remote Desktop?
- Why do I have two passwords for Remote Desktop?
- Does my computer need to remain powered on for Remote Desktop to function?
- What should I do if I lose the Remote Desktop software sent to me by Information Security?
Faculty, staff, and administrators are eligible to apply for Remote Desktop.
Meanwhile, students, graduate assistants, and casual laborers are ineligible due to security restrictions.
When you establish a Remote Desktop connection from home, you are initially connecting to the campus Remote Desktop server. In order to establish this connection, you must log in with your FTP username and password. This is the same username and password you use to upload material to your personal VSU website.
Once our server has verified that you are authorized to access Valdosta State University computers from off-campus, it then allows you establish a connection to your office computer. Here you will log in with your Active Directory username and password. This is the same username and password you would use to log into your office computer if you were sitting in the office in front of it.
Your computer will need to remain powered on in order for Remote Desktop to function. In order to prevent unauthorized access to the computer while you are away, we would strongly recommend to lock the computer using the steps listed in our guide for Locking and Unlocking your Office Computer.
If you have lost the original e-mail from Information Security containing the instructions or the software required for Remote Desktop, please send an e-mail to firstname.lastname@example.org to request a re-send of this information.