Welcome to VSU Infrastructure Support Services
This area of the Division of Information Technology supports the physical side of Valdosta State University's systems and servers, including networking, data warehouse, and enterprise workgroups. ISS is comprised of three supporting groups:
Network Services' goal is to provide all campus users with a consistently reliable data connection to and from all campus data resources. We strive to bring you the best services available to enhance the learning experience at Valdosta State University. With ongoing projects such as VSU Wireless, real-time video streaming, and high speed data connectivity, Network Services is doing our part to help VSU stand strong in the new millennium.
Systems Operations supports Valdosta State University by providing the many enterprise computing functions used daily by faculty, staff, and students. Systems Operations maintains the University's data center, which houses most of the enterprise systems on campus; as well as, contributes to the continued operation of such applications as Xtender, Banner, and Degree Works.
Workgroups Systems provide campus Tier 3 level systems support for Active Directory Services, Office 365 cloud-based email, campus File and Printer Sharing, and lab fee-based printing services. The support tasks for Workgroup Systems includes daily systems maintenance on Microsoft Windows core infrastructure systems, escalated client support, management of Microsoft based academic systems, project planning, research and testing of advanced technologies, and back-end support for Technical Support Services.
Ike Barton, Assistant Director of Infrastructure Support Services
1500 N. Patterson St. Valdosta, Georgia 31698
1500 N. Patterson St.
Valdosta, GA 31698
VSU Solutions Center - Helpdesk
Eastern Standard Times
Mon-Thurs: 8 am to 9 pm
Friday: 8 am to 5 pm
Saturday: 12 pm to 5 pm
Sunday: 1 pm to 7 pm